The Manager will execute on NQF projects related to quality measurement, including but not limited to consensus development and measure selection. The Manager is specifically responsible for guiding and executing on the day-to-day aspects of research, environment scans, measure reviews and project deliverables.
POSITION DUTIES AND RESPONSIBILITIES
Guide the day-to-day activities of projects, including working with project leadership to execute on the work
Review the work of and provide guidance and coaching to junior staff supporting the projects.
Conduct and manage the research for NQF projects that include the following tasks:
Develop synopses or summaries of research findings specifically relevant to the project scope; and
Perform environmental scans for existing measures, current use of measures in programs, best practices, or clinical care guidelines.
Review measures under consideration for evaluation and selection and provide preliminary recommendations and strategic direction for committee review.
Work with project management staff to ensure that all projects adhere to the standard processes and standard work; contribute insights for continuous quality improvement.
Direct and/or produce meeting materials, memos, draft and final reports.
Work with the project lead to help facilitate portions of committee meetings, webinars and conference calls
Work with project management staff to ensure that the work completed by project team (i.e. Analysts, Senior Managers, Senior Directors/Directors, subcontractors) is completed on time.
Work with project management staff and project leadership to manage and monitor assigned budgets and project databases (i.e., OPUS, SmartSheet, SharePoint).
Work with project management staff to track and report project milestones and develop monthly status reports.
Work closely with project teams and interface directly with external partners.
Support and coach junior staff on projects
Bachelor’s Degree with a minimum of five years of relevant work experience; Health Professional degree (i.e.RN, NP, PA) is a bonus
Master's Degree in a related field (i.e. MPH, MSHA, MHA, MS) with a least three years of relevant work experience
Strong knowledge of the healthcare delivery system, public health, health IT or health policy, performance measurement and/or quality improvement
Experience with meeting facilitation and working with/convening multistakeholder groups
Experience working in a non-profit membership or consensus-based organization preferred
Demonstrated success in project management is a plus
Strong working knowledge of quality measurement and federal quality programs a plus
Demonstrated skills in research (e.g. identifying key questions to be answered by research and distilling key themes and messages from findings)
Proven ability to manage multiple projects and competing priorities
Demonstrated analytical ability and sound judgment
Strong attention to detail
Highly self-motivated and able to work independently
Ability to interact effectively with a variety of people at various levels
Ability to work independently, as well as work well on a team and guiding junior staff on projects
Advanced organizational and time management skills
Demonstrated ability to effectively facilitate meetings and calls.
Willing to assume responsibility, self-starter who can apply new skills quickly
Strong written and oral communication skills
Excellent leadership and interpersonal skills
Comfort with adapting to rapidly changing circumstances
Proficient in use of MS Office suite
Experience with databases (i.e. SharePoint) preferred
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.
In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.
3 openings. Telecommuting is allowed.
Internal Number: 232
About National Quality Forum
National Quality Forum (NQF) is a not-for-profit membership organization conveniently located at McPherson Square in Washington, DC. National Quality Forum leads national collaboration to improve health and healthcare quality through measurement.
NQF measures and standards serve as a critically important foundation for initiatives to enhance healthcare value, make patient care safer, and achieve better outcomes. Our dedication to quality permeates all that we do, and shapes our workplace into one which fosters teamwork, professionalism, and opportunities for career growth and advancement.