Rutgers, the State University of New Jersey is seeking a motivated Senior Technologist for the department of Enterprise Application Services /Banner Administrative Services within the Office of Information Technology (OIT). The Senior Technologist serves as a highly-skilled resource to drive application development for all mission-critical Ellucian Banner ERP and associated integrated software applications. The Senior Technologist analyzes customer requirements and designs complex computing systems utilizing proven best practices in a variety of programming languages and supports and maintains the software side of all Ellucian Banner applications including HR/Payroll, Finance, Financial Aid and Student Records/Admissions systems including Self-Service products. The Senior Technologist conducts project planning for simultaneous major systems upgrades involving heavily modified and integrated systems and also provides for on-call production support (24/7) of University mission-critical administrative computing systems.
Among the key duties of this position are the following:
Provides direction to the Banner Application Development team to ensure high quality service delivery.
Oversees effective development, production support and testing, retrofitting, change management and performance monitoring of applications under management.
Utilizing analytical tools, assists in planning, managing and directing all aspects of development, testing, troubleshooting, documenting, deploying and supporting of applications under management.
Plans, prioritizes and manages complex, multi-phase projects from concept to closure. Analyzes and provides relevant, timely and accurate information to leadership.
Proposes and assists in the development of policies, budgets and staffing plans associated with effective application development and support.
Develops benchmarks and strategies for continued operational improvements to effectively manage service levels.
Provides for guidance related to the use of applications and all associated tools, as well as, for related security issues.
Manages vendor relations, establishes service level agreements and evaluates their performance.
Establishes and tracks metrics related to key performance objectives and service levels.
Participates in the development of a budget reflecting approved technology plans.
Formulates client-driven service level agreements with the University community and directs the effective use of resources towards the satisfaction of user requirements.
Fosters a quality service ethic within the team for quality service excellence and superior client satisfaction.
Minimum Education and Experience:
Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related field.
A minimum of six (6) years of progressively more responsible experience in a related technology field.
Equivalent education, experience and/or training may be substituted for the degree requirements.
Required Knowledge, Skills, and Abilities:
Emphasis in current software development methodologies.
Expertise with Ellucian Banner ERP and Oracle RDMBS, Oracle Enterprise Manager and Developer Suite.
Must have knowledge of ERP systems integration and a thorough understanding of customization/modification reapplication techniques.
Must have strong planning and organization skills.
A thorough understanding of 3rd and 4th generation programming languages and structures is essential.
Demonstrated ability to formulate and define technical scope and objectives of complex projects.
Proven database and system architecture design is essential.
Demonstrated strong skills in communication, project management, analytical and lateral thinking, planning and problem solving.
Demonstrated interpersonal skills working in a service environment.
Preference will be given to applicants having experience with both administrative and education systems.
Experience with UC4 (Appworx) Banner job scheduler and e-Print report distribution system is desired.
Knowledge of Evision's FormFusion document enhancement/distribution solution and Intellecheck payment processing/printing and Banner WorkFlow is a plus.
Experience with GUI development techniques is desired.
Physical Demands and Work Environment:
Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
Lifting up to 25 lbs.
Posting Number: 20ST0032
Location: Scotch Plains (RBHS)
Internal Number: 108762
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.