Reporting to the Director, Regional Clubs and Alumni Relations the Associate Director, Alumni Relations is the primary alumni relations liaison to major market regional clubs across international and domestic regions. This position will work with partners across the University to develop opportunities for alumni engagement such as volunteer initiatives, as well as programming including but not limited to alumni-student programs, Columbia Alumni Leaders Weekends, Columbia Connects, as well as other CAA signature events and University alumni club initiatives. The Associate Director works with the Director to help grow the alumni club community's leadership, engagement, volunteer management and outreach. This position is also responsible for partnering with other members of the regional team including Shared Interest Groups and CAA Arts Access, as well as other Alumni and Development offices such as Strategic Events, Annual Fund Programs and Development in order to maximize CAA offerings and development opportunities (alumni hosting, sponsorship, speaking) to benefit regional club activity.
Responsibilities include, but are not limited to the following:
Partners with alumni in key geographic areas/cities to create and sustain vibrant University relationships and alumni clubs
Develops and manages innovative programs and communications designed to encourage alumni participation and involvement in the University community
Develops strategy and implementation of programming and communications for the geographic groups assigned
Communicates regional club vision and mission, as well as important University information to volunteers in both group and individual settings
Provides clubs with University best practices as it relates to creating and managing communications to their members/region; utilizes club categorization to provide guidance to club leaders, as well as manage key performance metrics, tracking, and assessment tools to measure growth and performance.
Takes an active role in club formation/leadership transition/succession and managing and recruiting of volunteers and partners with colleagues in development and in the school-based alumni offices and with campus offices (Admissions, Career Services, etc.)
Recommends alumni for special consideration and greater University involvement within CAA for potential leadership roles
Encourages active alumni use of University electronic resources for address updates, networking, etc. (NationBuilder, Alumni Community, etc.)
Becomes proficient in the use of NationBuilder or other university platforms in order to facilitate club management communications and membership growth
Manages the maintenance and updating of the Alumni Relations database
Participates in and responsible for the logistics for the special events, projects and meetings
Manages all telephone and email inquiries from assigned areas
Assists with other clubs, priorities, projects, events and University committees as assigned
Partners with faculty campus-wide to develop intellectual programming in major market regions
Manages budget for assigned regional clubs
Perform other duties as assigned
Bachelor's degree required. At least four (4) years of alumni relations or similar work experience required.
Proficiency in MS Office and a working knowledge of desktop publishing is required.
Experience managing databases is required.
Some night and weekend work is required.
International travel and flexibility is required.
Advance degree desirable. Previous higher education experience strongly preferred. Demonstrated knowledge and/or prior experience with alumni relations programming in a University setting, knowledge of managing alumni programs and volunteer development, as well as an ability to strategically develop programs to meet those needs is desirable. Previous leadership/managerial experience preferred.
Demonstrated knowledge and/or prior experience with alumni relations programming in a University setting, knowledge of managing alumni programs and volunteer development, as well as an ability to strategically develop programs to meet those needs is desirable. Must have extensive experience developing innovative programming, managing alumni events, managing and developing volunteer leaders, and developing programs and providing strategic management to develop future volunteer leaders. Must have the unique ability to recognize the needs and interests of students and alumni.
In addition, the individual should possess the following skills, traits, and characteristics:
Demonstrated ability to work in a high pressure, fast-paced, and time-sensitive environment.
Have demonstrated excellence in a variety of competencies including: project management, teamwork, analytical thinking, and client/customer awareness and service.
The ability to perform in an ever-changing environment, be flexible, nimble, and prioritize multiple projects.
Possess excellent analytical, organizational, interpersonal, oral and written communication skills.
Possess a high level of attention to detail and active listening skills.
Must be able to problem-solve, troubleshoot, and work independently in a dynamic team environment.
Demonstrated ability to effectively partner with a diverse group of administrators and academic leaders.
Must possess strong negotiation, issue resolution, discretion, and influencing skills.
Must possess a passion for excellent customer service and a commitment to exceptional quality.
Superior presentation skills required, including the presence to deal effectively with diverse constituencies such as alumni, principal donors, board members, and leadership in the field.
Must be able to confidently and comfortably speak in public events. Public speaking experience in front of large, diverse audiences is required.
Lastly, this individual should understand the need to navigate the CAA and the University structure and collaborate with Columbia officials and colleagues. Possess the ability to engage and successfully utilize volunteers in achieving membership and programming goals required.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 505178
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.