Schedule: Monday-Thursday 11:00-5:00, Friday 1:00-6:00, and occasional Saturdays (2-3 a semester).
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Specialist, Library Circulation primarily performs various duties within the circulation area, while providing excellent customer service. The position strives to provide an optimal user experience accessing the library's materials, systems, facilities, and services.
Performs various duties within the Library Circulation area. Assumes general responsibility for circulation operations, subject to management overview and supervision. Performs various administrative and clerical functions required to support library circulation.
Provides assistance and support to library patrons and guides. Utilizes library software systems to retrieve and enter data. Instructs customers in the use of library systems and equipment. Provides general information on the use of library facilities and services. Refers patrons to Librarians for assistance, if needed.
Other Duties and Responsibilities
Attends all required department meetings and training. Communicates any concerns related to building operations to appropriate contacts. Works outside the normal workweek schedule to support library operations, as scheduled, including weekends. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.
Normal Library Working Conditions
Knowledge, Skills and Abilities: Knowledge of: standard library circulation practices and procedures; standard office practices; effective customer service techniques; Dewey Decimal System; online catalog and research databases; Microsoft Office. Skill in: operation of computer systems and office equipment; use of the Internet; demonstrates adequate skills in verbal and written communications; data entry; application of job software programs. Ability to: provide basic assistance and support to functional area of responsibility; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; effectively work with persons of varying cultures and diversity; exhibit a pleasant public manner and telephone etiquette; work independently with little supervision and in teams, as designated.
Associate's Degree in related field. Two (2) years' experience in customer service. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework and experience may qualify a candidate.
Additional Information: All candidates must provide both a Cover Letter and Resume to be considered.
Internal Number: req2861_1578070275
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.