Student Enrollment & Engagement: Assistant Director, New Student and Family Programs

Job Description:

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

• Assist in the coordination and implementation of all new and transfer undergraduate student orientation programs working collaboratively with academic affairs, student affairs and various campus partners, emphasizing academic success, student development and engagement.
• Facilitate the logistical elements of New Student Orientation and Family Weekend, including scheduling, securing presenters, collaborating with campus partners, working with vendors, catering, purchasing, and organizing information and resources.
• Create, edit, and oversee printing of relevant departmental documents including orientation schedules, flyers, student planners, calendars, and posters specific to New Student Orientation.
• Mange parent/family programs and resources, in close coordination with the Director of Campus Life, and the Associate Director of New Student and Family Programs.
• Provide timely response, information, and support to family members of Berklee students who seek assistance via telephone, email, and forms of social media such as Facebook and Twitter.
• Assist in the selection and training of students, as orientation leaders.
• Assist in the management of the orientation budget through accurate tracking and receipt reconciliation.
• Implement campus-wide staff and faculty volunteer program for New Student Orientation, ensuring that various members of the institution have the ability to directly engage with incoming students, parents, and families.
• Manage the production of the electronic family newsletter.
• Manage the room reservation process for Orientation and Family Weekend in close partnership with the Conference Services and Events team.
• Implement assessment and satisfaction surveys in order to closely monitor effectiveness of Orientation and Family Weekend programs.
• Additional duties and responsibilities as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Positive attitude.
• Ability to plan, direct, and evaluate a complex operation, using staff, time, funds, and other resources for the accomplishment of long-term and short-term goals of the institution.
• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
• Ability to provide administrative guidance within area of responsibility, providing direct training and supervision as needed.
• Ability to apply budgetary and fiscal planning techniques within financial constraints.
• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
• Ability to communicate effectively -orally, by phone, in person, and in writing.
• Ability to respond to emergency situations in a timely manner.

SUPERVISORY RESPONSIBILITIES: SUPERVISORY RESPONSIBILITIES: The Assistant Director does not supervise any professional staff members, but oversees student employees.

WORK ENVIRONMENT: Supervisors are responsible for maintaining an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed indoors and primarily in an office setting. The noise level is usually low to moderate. While performing the duties of this position, the employee may be required to travel.

MINIMUM JOB QUALIFICATIONS: Requires a Masters degree in Higher Education Administration, Education or related field. 2-3 years of experience in Higher Education or related field. Extensive experience in a college or university setting is preferred. Supervisory, project management, budget management, assessment experience preferred.

Applicants who are both interested and qualified should submit the following materials:
* Cover letter that addresses the applicant's capabilities and experiences.
* A resume or CV.

Currently enrolled Berklee students may not apply for staff or faculty positions.

The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Incomplete applications will not be considered. The position will remain open for applications until filled.

Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

Employee Type: Staff