Assistant Director of Graduate Programming, Open Studies
Maryland Institute College of Art
January 4, 2020
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Position summary: MICA seeks a customer-oriented, outcomes driven, and highly collaborative assistant director of graduate programming.Â The assistant director is charged with coordinating efforts to ensure student success from the initial inquiry through graduation.Â Working closely with the Open Studies academic, marketing, and student relations staff as well as other campus stakeholders and external partners, the assistant director works to ensure student satisfaction, retention, and professional achievement.Â Essential functions of this position include efforts related to recruitment, onboarding, retention, work to expanding the career connections and pathways, and the development and use of performance metrics.
General purpose:Â The assistant director of graduate programming works to ensure strong enrollment across graduate programming, student satisfaction and success, student retention, and career development
Open Studies serves a diverse student body of traditional and non-traditional college students, art and design professionals, lifelong learners, teens, and children. The unit administers four unique professional graduate programs in the Business of Art and Design, Data Analytics and Visualization, User Experience Design, and Design Leadership along with studio-based art and design classes for adults, teens, and children, short-term travel programs, and pipeline and bridging programs in support of the collegeâs diversity and internationalization goals.Â As MICAâs educational venture space the unit is engaged in innovating academic programming (including digital education, new curricular areas and program structures, and programs for non-traditional students) and revenue growth.Â The assistant director of graduate programming will:Â
Work in close partnership with MICAâs graduate admissions and financial aid team along third party, marketing/ recruitment/retention partners to manage the application/admissions process.
Respond to inquiries and communicate between prospective students and grad admissions for recruitment initiatives
Assists with the recruiting of new students and answering prospective student inquiries
Assist with record keeping and communication among admissionsÂ stakeholders
Implement graduate student on-boarding processes, including welcome communications, overseeing transition programs, maintaining checklists, and organizing orientation events
Assist in the collection and analysis of data on graduate student retention and program climate
Develop and implement strategies and initiatives to provide graduate student support programming that encompasses the life-cycle of the student
Assist with overseeing of web and social media presence, as well as newsletter communication
Recruit special guest lecturers and industry professionals for residencies, courses and events.
Advise students on career development, including self-assessment, and career decision-making
Perform CV/resume critiques
Assist students with job search strategies
Help students design personalized professional development plans
Build relationships with alumni and professionals with the goal of expanding the career connections for graduate students and to strengthen our relationships with prospective employers
Plan and organize programs that connect employers and alumni with students, including networking events, career panels, and employer site visits
Create and maintain a system for managing career services and opportunities for students
Laisse with MICA and JHU career development staff
Assist with preparation of periodic reports and the management of related data
Coordinate program residencies, events, town halls between students and program leadership, and other program meetings
Manage program events with logistics and events staff
Coordinates regular student incentive/recognition programs as well as assisting with student graduation ceremonies.
Provide guidance to students on meeting academic and individual goals and expectations.
Provide guidance to at-risk students to devise and implement a plan for student success and maintain regular follow up
Manage student withdrawal procedures, attendance counseling, grievance processes, and generalized problem-solving with individual students
Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of e-learning tools and teaching methods
Knowledge of current instructional theories for collaborative, web-based learning
Ability to organize multiple projects and assignments simultaneously
Ability to meet established schedules and deadlines
Proactively seeks enhancement to current workflows
Bachelorâs Degree in Art/Design/Education or related fields
Experience with student/customer support services
Experience using online course software
Excellent verbal and written communication skills
Background in each programâs content areas
Reporting to this position: No direct reports
Conditions of Employment:
Conditions: Background Check
Unusual Circumstances related to position: may require some evening and weekend hours.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â¢Â Â Â Â Â Â Â Â Â Â Â Â Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
â¢Â Â Â Â Â Â Â Â Â Â Â Â Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
â¢Â Â Â Â Â Â Â Â Â Â Â Â Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans and Fire Prevention, Personal Protection Equipment (additional training may be added, SEE: EHS Manager training schedule).
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R686
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.