Solution Consultant

The Solution Consultant at Lucas Systems plays an integral role on our team by working directly with customers to identify opportunities to optimize their workflow and better engage their employees resulting in higher productivity, accuracy and service levels.

Working with our Sales team and our Lead Engineers, the Solution Consultant participates in sales discovery, creates a solution design, and develops the business case (ROI) to communicate the potential value and impact of the Lucas solution. They then work with the Commercial Software Project Managers and Lead Engineers to ensure the solution requirements and customer expectations are communicated and effectively addressed in the functional design and specifications of the solution. Post project execution, the Solution Consultant speaks to customer results and opportunities for internal and external continuous improvement.

Responsibilities:

• Develops clear and differentiating value propositions by conducting an analysis of potential customer facilities and operations in support of the business development process.
• Works with potential customers to justify a project and helps develop a business case along with Return on Investment, and works with the customer’s sponsor through the internal project authorization processes.
• Defines key requirements of the solution and identifies scope of work.
• Develops operational process designs and workflows to address requirements.
• Supports functional development initiatives for the proposed solution.
• Continues to develop and share industry/domain expertise and business acumen.