As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The College of Arts & Sciences is the largest academic unit in the University (40 academic departments, 1400 teaching and research faculty, and more than 20,000 undergraduate students). By centering the student experience around major selection, career preparation, and professional growth, the College will better serve its mission to prepare our students to become leaders in an increasingly diverse society.
The College of Arts & Sciences has an outstanding opportunity for a Director of Undergraduate Academic Services.
A strategic goal of the College of Arts & Sciences is to improve and enrich the experiences of its undergraduates across the college. One substantive step towards accomplishing this goal is launching in the Division of the Humanities with the creation of an innovative integrated academic advising center to serve students majoring in any of its 12 academic departments: Asian Languages & Literature; Classics; Comparative History of Ideas; Comparative Literature, Cinema & Media Studies; English; French & Italian Studies; Germanics; Linguistics; Near Eastern Languages & Civilization; Scandinavian Studies; Slavic Studies; and Spanish & Portuguese Studies.
Spearheading this effort will be the Academic Services Director. We are looking for an individual who is a change management enthusiast --- someone who wakes up energized when thinking about designing, planning, directing, overseeing, and assessing academic services to better serve students, departmental leadership, and faculty. Relationship management skills must be fine-tuned. Should be agile in toggling between innovation and stabilization within a complex organization. Systems thinking and a propensity toward taking action are both necessary characteristics for the successful candidate.
This position will recruit, hire, train and lead a team of five full time staff and will report to the Senior Director of College Advising and the Dean of Humanities.
Design, direct and oversee an integrated and comprehensive structure for undergraduate academic services in the Humanities Division.
With college and departmental leadership, develop the strategic long- and short-range recruitment, yield, academic advising, pre-career advising, and overall student success goals for the division.
Using data driven approaches, provide recommendations to the divisional dean and department chairs and directors within the Division to align academic support resources with unit-specific needs.
Evaluate and assess academic student services staffing needs and academic advising efforts.
Work with other Dean's Office and departmental leadership on programs and initiatives focused on the undergraduate experience in the college and the division.
Lead the development and application of appropriate policies and procedures to achieve the division’s advising and student success goals.
Oversee and manage various student-centered administrative processes.
Meet individually with students navigating exceptional or highly-complicated circumstances.
Oversee the production of data and information to department chairs for departmental reports, such as enrollment, major count, admissions data, and diversity metrics.
Organize processes to prepare data and reports for external agencies, other university units, and the 10-year review.
In coordination with other campus units, identify programs and strategies to support specific groups of students (first-generation, athletes, Robinson Center, Honors, etc) through systematic advising structures, spanning from premajors to post-graduation.
Oversee undergraduate scholarship processes for all units.
Hire, train and manage a staff of two academic counselors, a transition project manager, a curriculum manager, and an administrative assistant.
Establish standards by which performance can be measured.
Provide coaching and guidance to improve growth areas. Assess performance improvement.
Provide annual reviews, ongoing performance evaluations and implement performance improvement plans, when needed.
Oversee divisional curriculum coordination and offer perspective on enrollment trends.
Serve as resource for faculty on development of new courses, grading systems, course changes and offerings, and course schedules.
Provide enrollment management oversight, including quarterly and annual course offerings.
Oversee time schedule construction and time schedule updates; annual course/curriculum plan development.
Serve as initial contact for curriculum coordination between departments (e.g. joint-course offerings, joint-course development) and other units (e.g. Undergraduate Academic Affairs' First Year Interest Group offerings).
Coordinate, oversee, and serve as the main communication liaison to the division's academic units as well as those of other schools, colleges, and centralized student services units and departments relevant to academic student services.
In coordination with departments and CAS Marketing and Communication, provide oversight for the development and implementation of an integrated communication strategy for multiple audiences: prospective students; prospective majors; current majors; current minors; alumni.
Perform related administrative functions as required along with other duties as assigned.
Master’s Degree or equivalent experience.
Minimum 2 - 3 years of experience in building systems and processes, program direction, assessment, supervision, and relationship management, preferably in a higher education setting.
Five or more years of increased responsibility in planning, directing, controlling and assessing the operations within complex organizations.
Advanced degree in arts and sciences field.
Familiarity with administrative systems: Student Data Base, Electronic Academic Records System, BI Portal, Enterprise Data Warehouse, and MyPlan.
Familiarity with academic units and their internal processes. Experience in working with faculty and administrative leadership in academic units.
Understanding of the undergraduate experience at a research intensive institution.
Experience in overseeing complex projects, evaluation and oversight of risk management, report production, and maintaining stabilization during transition periods.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.