The Director, Strategic Initiatives is accountable for directing the planning and execution of multiple concurrent strategic initiatives at Long Beach Medical Center and Miller Children’s and Women’s Hospital. The Director, Strategic Services will design, evaluate, plan, direct and implement projects and initiatives that originate from the system and hospital strategic plans as well as ah-hoc opportunities originating from executive leadership. The Director, Strategic Services must be able to effectively facilitate and collaborate with executives, project teams, physicians and internal / external stakeholders (vendors, etc.). The Director, Strategic Services will ensure develop project plans and advance projects / initiatives through implementation to ensure strategic growth goals (revenue, volume, etc) are met.
Principal Duties and Responsibilities
Under the direction of the Vice President of Strategy and Business Development, the Director, Strategic Services will be accountable for directing the evaluation and implementation of large / complex programs, projects and initiatives for Long Beach Medical Center and Miller Children’s and Women’s Hospital.
Ensures the successful completion of major (high dollar or high strategic impact) strategic initiatives and projects (on time, within budget). Sample projects include new and/or enhanced clinical services, service locations, partnerships and affiliations, operating models, strategic ventures.
Collaborates with the Executive Team, Finance, Strategy / Business Development, Operations, and System Clinical Integration departments to evaluate, scope, determine ROI, and obtain approval of new initiatives, projects and programs.
Defines and scopes project / initiatives requirements, planning resources, costs and timeframes to ensure project success.
Designs project plans to ensure the timely evaluation and execution and identify key issues, problems, solution approaches, performance metrics and resources required.
Directs team / workgroup progress and presents project proposals and status reviews to executive staff and other audiences.
Develops project dashboards, facilitates the establishment of KPIs and targets to measure project and process performance.
Continually assesses project risks and facilitates contingencies and/or resolutions
Working with subject matter experts / stakeholders, incorporates innovative ideas / models, robust data driven insights, and lean principles.
Effectively engages stakeholders and facilitates multi-disciplinary dialogue and engagement throughout the evaluation and implementation process: from project scoping to implementation to close out.
Facilitates and leads multi-disciplinary teams and directs the work of staff and outside consultants / vendors (when necessary).
Educates, communicates and presents to the organization and its stakeholders on all aspects of project.
Performs other duties as assigned.
Bachelor’s degree in business, healthcare or quantitative discipline required
Master’s degree in business or healthcare strongly preferred.
Minimum 3 years of experience working in healthcare or payer organization in a strategy, financial, operational or project management capacity.
Demonstrable success directing complex strategic projects and initiatives to completion
Experience with business / strategic planning, project management, program development and implementation.
Strong track record of building positive working relationships at all organizational levels with both internal and external constituents.
Successful experience directing complex projects, from planning to execution.
Excellent physician relations skills
Strong problem solving and project management skills
Ability to facilitate / direct cross-functional workgroups with diverse stakeholders
Understanding of hospital inpatient and ambulatory programs and service lines (adult and pediatric).
Awareness of current and emerging healthcare trends and their implications.
Awareness of internal and external inpatient, ambulatory and physician data and benchmarking resources.
Understanding of project management principles and facilitative leadership methods.
Proven ability to organize and manage multiple priorities.
Internal Number: LON006021
About MemorialCare Long Beach Medical Center
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