Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Functional Analyst for Enrollment Management and Student Services will serve as the subject matter expert for the Ellucian Colleague Student Information System, including the Self-Service modules, as well as Hyland On-Base Document Management modules.
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership, Quality Orientation, Building Partnerships, Continuous Learning, Adaptability, Technical/Professional Knowledge and Sills
ESSENTIAL JOB FUNCTIONS
Systems Support for Colleague Module(s) and Hyland OnBase
Supports Student Information System module custodians; applies functional knowledge to design and enhance the technological support for the College's policies and processes; collects and analyzes data and information to recommend solutions to business needs using Colleague and Hyland functionality; designs and conducts business process mapping; identifies systems enhancements and business workflow to increase efficiency and effectiveness; creates functional requirements documents in collaboration with module custodians using industry best practices.
Reviews requirements with IT analysts/developers; designs and executes comprehensive testing; performs extensive configuration tasks and set-up; serves as an effective team member; collaborates with analysts and module custodians in related areas across Enrollment and Student Services and the College to solve cross-functional issues, coordinate processes, and improve communication.
Supports EMSS Projects
Serves a functional analyst for approved projects; participates in project meetings; provides information regarding delivered Colleague and Hyland OnBase functionality to support project goals; coordinates with project manager; develops comprehensive test scripts; oversees user acceptance testing; coordinates systems testing with IT analysts and developers; provides post production support for completed projects.
Data Analysis and Reporting
Responds to data requests using MicroSoft tools; meets with requestor to document data and reporting needs; applies data definitions for reporting; provides analyses of data pulls; develops presentation documents, including graphs, etc.;
Other Duties and Responsibilities
Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners. Hours may include working outside of a normal workweek schedule as needed to meet workload demands. Other duties as required inclusive of providing assistance as needed during peak periods. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 25 pounds when moving files, boxes and other materials. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings.
Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites.
Knowledge, Skills and Abilities: Knowledge of ERP systems; excellent analytical skills; ability to translate business needs into functional and technical requirements; ability to compose business process mapping documents. Must possess effective communication skills; consensus-builder; comprehensive understanding of functional requirements across student services and academic support; proficient using query tools to access and analyze data; create test scripts; precise attention to detail; inquisitive, quick learner; team player. Ability to compose business process documents.
Minimum Qualifications: High School Diploma. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework and experience may qualify a candidate.
Preferred Qualifications: Bachelor's Degree in business systems, information technology, research, or other closely related field of study with at least three years analysis and research experience within ERP system(s). Knowledge of admissions, financial aid, student records and accounts administration, or other student services; experience working in higher education.
Internal Number: req2842_1577109165
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.