1. Deliver learning and development programs through various modalities including instructor led classes, Webinars, eLearning, small group facilitation, 1:1 coaching, self-directed reference materials. 2. Apply instructional design (ADDIE) methodology when developing and delivering learning programs. Design eLearning outlines and storyboards as needed. 3. Build relationships with business unit leaders and managers when initiating the creation of a learning program and during the closure or follow up phase. 4. Analyze user needs and create proposals for new training programs or systems. 5. Apply project management skills to oversee timelines, key deliverables, and monitor risks during the development and implementation of a learning program. 6. Conduct on-site performance observations of business and operations to identify specific gaps in knowledge, skills, and behavior in the learning population. 7. Organize classroom schedules with facility and technical resources. Ensure program schedules and learner registration are setup and enrollment is monitored. 8. Collect feedback on training quality and delivery through evaluations and surveys, etc. Assimilate results, develop and report on key performance indicators (KPI). Develop and implement measures to address identified deficiencies and enhance the program. 9. In collaboration with the Epic Core Learning Program, provide classroom and occasional onsite training to end users on all Epic Practice Management applications and other applications or topics as needed.
Preferred Education: Master's degree in adult education, instructional design, organizational development, human resources, or related field. Experience using Adobe Captivate, Articulate Storyline, Video Editing software, etc. Experience working in hospital and healthcare environments with managers and business unit leaders is highly desired. Experience in using EPIC or other EMR highly desirable.
Preferred Education, Experience and Skills: Master's degree in adult education, instructional design, organizational development, human resources, or related field. Experience using Adobe Captivate, Articulate Storyline, Video Editing software, etc. Experience working in hospital and healthcare environments with managers and business unit leaders is highly desired. Experience in using EPIC or other EMR highly desirable.
Required Skill/ability 5: Strong attention to detail and outstanding self-initiative, personal accountability and follow through.
Posting Position Title: Technology Training Consultant
Required Skill/ability 3: Demonstrated instructional design and needs assessment skills with the ability to create training materials and other forms of training delivery assets.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Technology Training Consultant, YMA
Required Skill/ability 4: Proficient in Microsoft Office, Outlook, EPIC or other EMR technologies.
Required Skill/ability 2: Strong teaching and facilitation skills with groups of various sizes and sessions of varying lengths with the ability to analyze and evaluate documented policies, procedures and operational workflows.
Bachelor's degree in a related field and 3 years of experience or an equivalent combination of education and experience.
Internal Number: 59535BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.