1) Oversee the day-to-day operations for Learning Design. 2) Manage employees by establishing annual performance goals, allocating resources, assessing annual performance and determining individual merit, incentive and/or promotional increases.Â 3) Participate in overall leadership, planning and strategy development for Academic Technology Services. 4) As needed, participates in discovery, analysis, problem solving, solution choices, technical directions, and more. 5)Â Support and assist instructional design staff in dealing with issues as they arise. 6) Oversee projects led by instructional design staff in Learning Design. 7)Â Ensure excellent ongoing communications among all IT Services and customer groups involved in supporting the applications for which this group provides end-user support. 8)Â Work with ATS application support team to ensure reliable operation of services supported by this group, including prompt reaction to and resolution of production problems and clear, timely communication of special circumstances to the affected constituencies as appropriate.Â 9)Â Manage teamâ™s efforts to develop online resources (e.g. documentation, knowledge base articles, reference sheets, etc.) for digital educational tools and digital pedagogy. 10) Identify, assess, deploy and provide appropriate technologies that support research, scholarship, and academic needs in collaboration with the rest of IT Services, campus, and off-campus partners.
11)Â In alignment with campus IT strategy, IT Services' initiatives, research activities and broader academic goals, foster collaboration, build relationships and maintain partnerships with other organizations within IT Services, the Chicago Center for Teaching, the Libraries, divisional and departmental IT units, vendors, clients, and staff.
12) Assist in the overall planning, operations, and management of services related to research and scholarship; provide the necessary leadership and coordinated team-oriented efforts to allocate resources to improve the support of technology on campus, within IT Services, and the University as a whole.
Unit-Preferred Competencies 1) Demonstrated ability to manage teams in a highly collaborative environment. 2)Â Thorough understanding of current theories, practices, and strategies for teaching and learning in higher education and how they relate to both in-person and online learning environments. 3)Â Strong interest in working with people and technology. 4) Record of positive, reliable, and responsible performance in identifying options, implementing technology solutions, and supporting the needs of clients and end-users.
5)Â Take initiative and learn new technologies and systems without extensive direction. 6)Â Communicate technical information to a non-technical audience in a clear and coherent manner and possess the ability to identify and perceive problems from a user perspective; excellent written and verbal communication skills. 7) Work with a broad constituency and have tolerance for the different work styles of the various clients, including faculty, students, administrators, and technical professionals. 8)Â Prioritize multiple projects and independently follow through with detail on general instructions for project assignments, often under tight time constraints and with rapidly changing priorities. 9)Â Possesses a strong interest in developing new services and projects and in the improvement of existing services.
1) Standard office environment.
1) Sit for short or extended time periods.
2) Extensively use computer.
1) Bachelorâ™s degree in Instructional Design, Instructional Technology or related field.
1) Minimum five years of supervisory experience in a higher education technology environment.
2) Minimum seven years of work related experience including supporting faculty in the use of technology for teaching and learning supporting the design and development of online courses, and multimedia learning content.supporting large and complex multi-platform IT environments.
3) Experience with data analysis and reporting, applying accessibility standards, and working with diverse learner populations are a plus.
4) Experience in higher education IT leadership.
5) Experience teaching in a face-to-face and/or online environment.
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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