The Alliance to End Homelessness in Suburban Cook County is seeking a full-time Coordinated Entry Program Director to oversee Coordinated Entry for suburban Cook County. Coordinated Entry (CE) is a community-wide system to standardize and expedite the process by which people experiencing homelessness or who are at risk of homelessness access housing and homeless resources. Through CE, people experiencing a housing crisis are matched to services and housing based on their preferences and level of need.
About the Alliance
The Alliance is a passionate, hard-working team dedicated to making homelessness in suburban Cook County rare, brief, and a one-time occurrence. Our role is to lead the Cook County Continuum of Care (CoC) in realizing this vision by:
Creating and implementing a community-wide plan to prevent and end homelessness.
Strategic use and equitable distribution of federal funding and leveraging new resources to end homelessness across the region.
Measuring results, monitoring performance, and tracking progress toward our goals.
Demonstrates commitment to fulfilling the core goals and values of coordinated entry for suburban Cook County
To match participants to resources based on their preferences and level of need within the capacity of available community resources
To improve access to all homeless-specific resources, particularly rapid re-housing, homelessness prevention, and permanent supportive housing
To promote low-barrier and Housing First principles in all programs that work with people experiencing homelessness
To meet HUD’s requirements and to be responsive to the needs of our community
Supervises a CE staff team to manage a high-quality By Name List of homeless persons, track housing program vacancies, match persons to available housing according to locally defined prioritization protocols, develop and implement a training plan and curriculum, design and implement domestic violence safety protocols, and carry out a continuous quality improvement plan.
Staffs a Coordinated Entry oversight committee to recommend CE governance practices, prioritization protocols, standardized assessment practices, appeal processes, CE performance metrics, and system-wide standards of practice based on the key principals of Housing First, Harm Reduction and Trauma-Informed Care.
Updates CE protocols and a CE program manual that outlines roles, responsibilities, outcome measures, reporting, due diligence protocols, a training plan and curriculum, and other items deemed necessary for a successful Coordinated Entry process.
Establishes relationships with community service providers and stakeholders to identify service opportunities and engage stakeholders in coordinated entry.
Develops and implements a marketing and communications plan that informs potential clients how to access services and informs community stakeholders about Coordinated Entry services.
Oversees a partnership of nine agencies to carry out coordinated entry services, including intake, assessment, outreach, housing navigation, short-term stability services, and a call center. Oversees a partnership of five victim service providers to carry out CE processes specific to victims of domestic violence.
Provides excellent project management and grant administration for the CE project. Monitors grant subrecipients annually for program performance. Monitors project budget and assists in preparing funding applications for the project.
Ensures that Coordinated Entry for suburban Cook County complies with HUD Coordinated Entry requirements and guidelines.
Participates in relevant industry seminars, workshops, conferences and networking events. Researches best practices to help ensure programming is in line with industry standards.
Interfaces with the other Alliance departments, Continuum of Care (CoC) Planning and Homeless Management Information System (HMIS), to define high-quality reports and processes for CE and to ensure our CE system serves the overall strategic goals of the Alliance.
Maintains positive relations with clients, volunteers, co-workers, staff from other agencies, project funders, and the public. Interacts effectively with persons of diverse backgrounds and treats everyone with respect and dignity.
Advanced degree in related field with 5-7 years of supervisory and project management experience preferred. Minimum bachelor’s degree in related field required.
Excellent project management skills. Experience in program development, implementation and evaluation.
Self-directed, highly organized person who can effectively prioritize and follow through on multiple projects, with ability to develop and execute plans and timelines, who takes pride in producing quality work and is willing to learn new things.
Enthusiasm for and strong understanding of mission-driven, systems-level work. Excellent team leader who values collaboration and teamwork. Strong communication skills, interpersonal skills, and flexibility.
Desirable issue expertise includes some combination of homelessness, human services, public policy, community development, affordable housing, and/or the nonprofit sector.
Strong budget management, program compliance, and grant reporting skills.
Proficiency with Microsoft Office Suite and familiarity with using data and reporting to drive performance improvement.
Must have valid driver’s license and use of an insured car for moderate local travel within county.
HOW TO APPLY:
To apply, email your resume and cover letter describing your interest in and relevant skills for the position to [email protected] with “CE Program Director” in the subject line.
Please address your cover letter to:
Jennifer Hill, Executive Director
Alliance to End Homelessness in Suburban Cook County
4415 Harrison St, Suite 228
Hillside, IL 60162
We seek a diverse field of applicants. While we have a set of preferred qualifications listed, if you have other experience that you think is related, please apply.
Position is open until filled. Applicants will be considered on a rolling basis; to ensure consideration, please reply by January 21, 2020. We will contact only those individuals we feel are most qualified for the position.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Additional Salary Information: A competitive compensation and benefits package will be offered commensurate with experience and qualifications.