A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
To lead the transformation of the technology systems and processes that underpin the operational structure of a highly reputable assessment organization, thereby enabling the delivery of a range of assessment-related educational products and services in multiple and innovative formats, in addition to traditional paper-based exams. Manage the transition to scalable, quality-assured, automated processes across the organization, using technical knowledge and experience to align digital solutions with the organization’s strategic goals. Effectively manage data for the purposes of intelligence gathering, developing and updating products, reporting, and enhancing customer experience. Build productive partnerships with key stakeholders, including relevant departments and teams in Cambridge Assessment and the University of Michigan, capitalizing on potential links, integration opportunities, and resources. Follow industry best practice in delivery, compliance, and cybersecurity.
As a member of the senior management team, the Assistant Director of Digital Exams Delivery contributes to the development and delivery of our organization’s strategic objectives and business plan and will assume responsibility for devising and delivering the strategy for digital delivery.
Manage the organization’s digital transformation, developing and implementing a digital strategy to take the organization from traditional paper-based delivery of high-stakes assessments to offering mixed-delivery products and services that meet the needs and expectations of present and future customers and stakeholders.
Evaluate and design digital solutions for improving processes that support the achievement of business strategy, ensuring the business operations are supported by robust, integrated, secure backend systems and create technology roadmaps that align organizational strategy with emerging technology solutions. Present solutions to meet business needs, taking into consideration the costs and potential benefits of new approaches. Lead the implementation of a clear roadmap for customers and stakeholders, ensuring their needs are met, including in the area of technical support.
Assume responsibility for the planning, design, implementation, and satisfactory completion of medium-scale projects to deliver the digital transformation. Identify, assess, and manage risks to the success of digital projects, manage the change control requests and quality assurance protocols, ensure project updates are provided to stakeholders on a regular basis and that project deliverables are completed within agreed timescales and budgets.
Build productive partnerships with key stakeholders, including relevant departments and teams in Cambridge Assessment and the University of Michigan, stakeholders and vendors, to enable the delivery of the digital strategy. Facilitate open communication and discussion between stakeholders, providing informed feedback to assess and promote understanding and cooperation, including the transfer of information and intelligence.
As a member of the senior management team, contribute to the long-term strategic business plan, including budgeting and resource management. Maintain the business case for funding the digital transformation, and confirm its ongoing business viability. Promote the change program vision to staff at all levels of the organization.
Continually build and enhance communication, teamwork, professional development, and core skills among staff, ensuring they are motivated to strive towards continuous improvement.
Implement and adhere to strict guidelines to ensure compliance with a high level of security through the digital transformation and in all areas of business thereafter.
Monitor new technologies and assesses their potential for new products or services. Identify digital opportunities and risks for the business and educate the organization on digital best practices in the industry.
Bachelor’s degree in computer science or a related field or equivalent years of experience managing enterprise IT functions
Proven ability to drive transformational change in a small to mid-sized organization
Program management and change management
Strong commercial acumen
Excellent verbal and written communication skills
Minimum of 5 years’ experience in a digital transformation/IT environment
Experience managing staff
Experience managing complex business change projects
Cybersecurity risk management
Master’s degree in computer science or a related field
Prince2 or PMP project management qualification
Knowledge of educational technology
Understanding of assessment
Ability to influence executive teams
Background in education or assessment
Experience in developing products across multiple technologies
Michigan Language Assessment helps people achieve their education and career goals by providing trusted English language exams that draw on the expertise of two of the world’s leading universities.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 182373
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.