The purpose of this position is to identify and address client needs related to consulting, designing, and implementing various property technology solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Identifies and addresses client needs by conducting, synthesizing, and presenting research on installed technology infrastructure, industry technology best practices,technology benchmarks, and other issues of concern to the client.
Demonstrates extensive knowledge and success as a functional leader: supervising solution scope; creating an atmosphere of trust and seeking diverse views to encourage improvement and performance; answering questions and providing direction to external business partners, less experienced staff; coaching staff including providing timely meaningful written and verbal feedback.
Leads solution implementation delivery and roll-out on portfolio or asset. Works closely with project and account leaders to design, build, test, and document solutions. Recommends configuration changes to improve functionality of solutions. Facilitates training and working sessions.
Manages day to day client-facing deliveries for multiple clients.
Communicates with the client and gathers feedback in an organized and knowledgeable manner. Delivers clear requests for information.
Presents alternate solutions to clients' requests in a courteous and effective manner by clearly defining risks and benefits.
Demonstrates flexibility in prioritizing and completing tasks. May delegate tasks to other team members, as necessary.
As a team member and leader, demonstrates a thorough level of abilities and/or a proven record of success; understands personal and team roles; contributes to a positive working environment by building solid relationships with team members; proactively seeks guidance, clarification and feedback. Communicates potential conflicts to a supervisor.
Other duties may be assigned.
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from a four-year college or university in Accounting, Finance, Business, Information Technology or related field. Minimum 5 years of professional-level experience to include: working with business systems with emphasis on accounting, maintenance management, project management, or lease administration modules and related custom interfaces.
CERTIFICATES and/or LICENSES
Ability to comprehend, analyze, and interpret complex business documents. Ability to respond effectively to sensitive issues. Ability to write reports and manuals using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees and clients.
Requires basic knowledge of financial terms and principles. Ability to collect, analyze and summarize complex data to complete business cases.
Ability to solve advanced problems and deal with a variety of options in complex situations.
OTHER SKILLS and ABILITIES
Knowledge of computer software and hardware (i.e. Microsoft Office, Smartsheets ). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences.
Effective project management and delegation skills. Ability to oversee multiple projects, priorities and deadlines while ensuring successful results.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices, and applicable regulations to achieve complex results. Errors in judgment may cause medium-term impact to line of business.
Internal Number: 19043399
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.