Many HBS employees are eligible for Flexible Work Arrangements, which may be explored during the interview process.
Cover Letter is Required.
Culture of Inclusion: The work and well-being of HBS are strengthened profoundly by the diversity of our network and our differences in background, culture, experience, national origin, religion, sexual orientation, and much more.
Harvard Business School will not offer visa sponsorship for this opportunity.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Significant executive education or higher education, consulting or related professional services experience strongly preferred. Requires strong business acumen (particularly analytics), outstanding communication and organization skills, and a mindset of learning and collaboration.
Preference will be given to candidates who have at least seven years of relevant technology/ project management/ vendor evaluation/ data cleanup experience. A strong candidate will show:
Essential skill is capturing business requirements and writing test cases. Salesforce Sales Cloud experience with testing and triage of issues.
Ability to translate customer needs into technical requirements, evaluate and improve business processes and understand and explain technological implications.
Strong analytic skills essential in developing, reading and communicating metrics. Ideal candidate will understand relational database fundamentals and demonstrate experience with SQL and reporting tools. Experience mining data, developing analysis and presenting findings.
Agile development practices, ideally Scrum Master Certification.
Ability to work within a team-centric, fast paced work environment and able to multi-task, set priorities, work independently and proactively with limited direction, solve complex problems and work effectively under the pressures of multiple competing deadlines.
Excellent communication, in a variety of method, is essential in keeping the stakeholders well informed as well as the internal and wider team. Strong customer service experience including documentation and training skills are essential.
Experience with any of the following is a plus:
Learning Management Systems
Salesforce Sales Cloud, Community Cloud and Marketing Cloud
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 51353BR
About Harvard University Business School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.