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Located at the intersection of business, government and international relations, Georgetown University's McDonough School of Business develops principled leaders committed to serving both business and society. Through our global perspective, we prepare students to compete in today's international business environment.
The Assistant Director, Program Management is responsible for planning and delivering multiple programs per calendar year, often simultaneously. Reporting to the Director of Program Management, the Assistant Director, Program Management will take a leadership role in managing the delivery of various Executive Custom Program accounts at Georgetown University's McDonough School of Business. In that role, the incumbent will have responsibilities including: project management, event management, extensive client interaction, and program delivery both onsite at Georgetown as well as offsite, domestically and internationally. This position serves as an ambassador for Georgetown University, specifically for the McDonough School of Business' Executive Education program, to business, government and NGO leaders around the world. The Assistant Director have duties that include but are not limited to:
Provides extensive client interaction on a daily basis across cultures and borders, leading communications with up to 30 participants in any single program, often divided into groups or cohorts, as well as highly detailed coordination with faculty members, instructors, external vendors and contractors.
Manages and executes all ongoing program and logistical / operational communications with up to 30 executive participants (possible multiple locations, varying schedules, combination of media) for programs focused on international business, the global economy, international trade, and public policy.
Participates in regular planning and program management review meetings with faculty, executive education staff, and senior executives
Serves as the client's key point of contact for day-to-day delivery and operations of programs .
Management of Logistical Operations
Proactively manages, anticipates conflicts, and identifies solutions for teaching schedules of faculty from the McDonough School of Business, Walsh School of Foreign Service, McCourt School of Public Policy, and the Graduate School of Arts & Sciences.
Communicates complex scheduling issues to faculty, the Executive Director and Academic Director.
Coordinates discussions and visits with representatives from U.S. Government entities, policymaking organizations, international organizations, multilateral institutions, and multinational corporations for client groups.
Leads all orientation, registration, and graduation activities, recording grades and communicating those grades to the students.
Secures classroom and event facilities, marketing specific events and the production of collateral material.
Manages all web content and secures copyright permissions and relevant teaching materials.
Analyzes evaluations and presents recommendations to the Directors of Program Development and Academic Director.
Assists the Director and Assistant/Associate Dean of Program Management with budget and financial responsibilities.
Requirements and Qualifications
Bachelor's degree in a related field; Master's degree preferred, but not required
Three or more years of business experience in program or event management and high level client interaction
Flexibility as the incumbent may travel up to 15% of the year, both domestically and abroad for up to 10 days at a time
International experience is highly desirable as is fluency in more than one language
Deep familiarity with the delivery of executive education and/or corporate training strongly preferred, including familiarity with typical curricular frameworks: business, government, public policy, corporate culture
Outstanding verbal and written communication skills
Outstanding interpersonal and networking skills
Creativity in providing value-add solutions within the parameters of the budget Critical ability to multi-task, prioritize and execute
Critical eye for detail
Ability to build relationships with clients, peers and key MSB stakeholders
Experience planning and managing a wide range of events
Confidence to use initiative, ask questions and make recommendations with the end goal being process improvement and client satisfaction
Experience in working directly with executives at all levels and a genuine desire to understand and engage with international cultures
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Internal Number: JR08236
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.