Working with the System Engineer, the System Administrator will assist in the support and maintenance of systems that are critical to dynamic and cutting-edge research activities. The position is responsible for supporting daily IT activities, recognizing first level problems, providing problem/incident reporting, and troubleshooting.
Major Job Responsibilities:
Provide support to the information technology (IT) day-to-day operations and maintenance.
Communicate regularly with relevant IT, management and research personnel about all ongoing IT activities.
Maintain, and monitor the High Performance Compute Cluster (HPCC).
Support WAN/LAN network equipment, compute cluster and storage equipment, workstations and servers.
Monitor network performance, immediately report any anomalies and work closely with other IT and other personnel to resolve problems.
Provide timely response and support during scheduled and authorized non-business hours to ensure continuity of services to the network environment.
Respond and resolve help-desk tickets.
Maintain inventory of IT assets.
Ensure capacity planning is performed and proactively assess and make recommendations for improvements.
Research, recommend and implement approved technology improvements at the network, server and workstation levels.
Research, recommend and implement approved computer system and printer solutions.
Maintain standard disk images and configurations for center Windows, Mac, and Linux computers (desktops and laptops).
Assist with the drafting and enforcement of IT security policies.
Complete all IT activities following security policies and practices.
Assist with the development and maintenance of data repositories and web services.
Make recommendations for staff training and development to senior leadership.
Position reports to the Assistant Director of Finance & Administration.
Two years college course work.
Three years related experience.
Additional experience can be substituted for education and additional education can be substituted for experience.
U.S. citizenship is required.
Security clearance preferred.
Bachelor's degree in Computer Science, Information Technology, or a related field. Recent previous experience in a System Administrator capacity.
1 – 3 years of relevant System Administration work experience.
Some project management experience is desirable.
Some experience in configuration management – Group Policy, Ansible, SaltStack, etc.
Have Solid Experience with:
Proficiency with Microsoft Windows desktop, Windows Server operating systems, Mac OS X and Linux/Unix including Linux/Unix command line.
Microsoft Office applications.
RHEL/CentOS 7+ and Windows 2016/Windows 10 - OS install patching and support.
Special Knowledge, Skills, & Abilities:
Industry and software certifications are desirable.
High level knowledge of all technologies within area of responsibility.
Work well with minimal direction, take proactive measures as required.
Strong communication and customer service skills.
Track record of collaboration working in a team environment with peers, colleagues and other staff.
Proven ability to prioritize work and ensure projects and workloads are completed on time while maintaining high morale.
Able to maintain confidentiality.
Able to lift and carry computer equipment up to 65 lbs.
Classified Title: LAN Administrator II Working Title: System Administrator-HLTCOE Role/Level/Range: ATO 37.5/03/OH Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F 8-4:30 Exempt Status: Non-Exempt Location: 01-MD:Homewood Campus Department name: 50000252-Center of Excellence Personnel area: Academic Centers
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.