Associate Director of Admissions & Recruitment (4510U)
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: December 29, 2019. This job will accept applications and remain open for full consideration until January 6, 2020.
The UC Berkeley School of Public Health was founded in 1943; during 2018 we celebrated our 75th anniversary. We are fueled by a deep commitment to social and environmental justice, scientific inquiry and discovery, and community-engaged public health action. The School's mission is to improve population health, especially for the most vulnerable. We do this by preparing the next generation of diverse public health scholars, practitioners, and leaders through preeminent educational programs; transformational research that sheds new light on the public health threats and opportunities of today and tomorrow; and by translating new discoveries into practice through partnerships that address the critical health needs and inequities in our diverse communities. The School is a world-renowned institution and widely regarded as the birthplace of social epidemiology and community-based participatory research. Our research broadly focuses on the interaction of biological, behavioral, and environmental determinants of human health. In 2018-19, the School enrolled 720 graduate students across MPH, MS, MA, PhD, and DrPH degree offerings, with both residential and online programs, as well as educating 440 undergraduate students through an upper-division public health major.
Reporting to the Assistant Dean for Students, the Associate Director of Admissions & Recruitment, in partnership with a team of dedicated student-facing professionals, is accountable for a range of student services duties. Responsibilities include developing and implementing programs for student outreach, recruitment, admissions, financial aid (e.g., awarding of fellowships, block grant funds), and related annual events (e.g., yield events, annual conferences, etc.), as well as educating the public about admissions requirements, policies, and processes. The Associate Director provides strategic management and works closely with the Assistant Dean, Diversity Respect Equity Action Multiculturalism (DREAM) Office, student advisors, finance director, faculty leadership, and others to develop, implement, and assess strategies and initiatives that continuously innovate and improve upon recruitment outcomes, admission processes and yield, student funding strategy, and data collection and utilization. The Associate Director is expected to lead with a commitment and advocacy lens to ensure diversity, equity, and inclusion are embedded in all aspects of the School's recruiting, admissions, and student funding.
Recruitment, Admissions, and Financial Aid:
Plans, develops, organizes, and manages strategies for recruiting and admitting students, with a focus on the recruitment of students from underrepresented backgrounds, in conjunction with the Diversity Respect Action Equity Multiculturalism (DREAM) Office. Works closely with the Assistant Dean for Students, DREAM Office, Committee on Student Affairs, faculty leadership, student advisors, and others to achieve student equity and diversity via recruitment strategies, holistic admissions policies, and yield goals.
Represents the School at local and national recruitment/outreach events. Oversees and streamlines the design, planning, and implementation of the application review and admissions process, in collaboration with Program Managers. Audits, verifies, and processes admissions decisions to Graduate Admissions. Reviews difficult and complex admissions cases, and strategizes with Program Managers to write successful exception memorandums as needed.
Responsible for administering internal fellowships, donor awards, and federal grants available as student financial aid. Collaborates with the Assistant Dean for Students, Chief Financial Officer, Chief of Diversity, Equity, & Inclusion, Committee on Student Affairs, and others to establish financial aid/student funding strategy and goals; effectively manages allocations to achieve goals; measures outcomes and proposes strategy amendments as needed. Ensures award decisions are communicated and processed in a timely manner by team members.
Conducts data analyses to evaluate the effectiveness of recruitment, admissions, and/or student funding programs, tracks progress, identifies trends, and makes recommendations for strategy improvements to enhance high quality applications and yield.
Prepares strategy and plans for recruitment and outreach programs. Serves as project manager for all admissions/recruitment events hosted by the School and at external conferences, including Spring Visit Day and the APHA national conference.
Technology Utilization and Data Management:
Manages the design, build, and implementation of admissions programs in both the centralized application system, SOPHAS, and the university-level application system, Slate. Designs and executes recruiting/marketing strategies in Slate. Manages and trains other admissions staff on maintenance and use of CRM capabilities in Slate. Provides training and guidance to student services staff and admissions committees on the utilization of systems. Fully leverages systems to collect and analyze data related to recruitment/outreach strategies, admissions, yield, etc. Analyzes and reports admissions data and statistics to inform and evaluate data-driven admissions strategies.
People and Financial Management:
Makes decisions on hiring, performance, salary actions, and other human resources related issues of managed staff and student employees. Ensures team members are fully trained and have the tools and access they need to perform successfully in their roles. Conducts workload assessments and leads prioritization/balancing efforts. Actively engages in and supports the professional and career development of direct reports; promotes and supports flexible work arrangements, within the parameters of business need. Projects staffing needs relative to growth, and partners with appropriate members of leadership to ensure staffing capacity. Effectively develops, leads, and manages teams, utilizing sound conflict management skills. Effectively interacts with all student services staff, harnessing strong team-building skills as a means to build staff morale.
Recommends best allocation of financial, time, and human resources in planning recruitment/outreach travel and events, large events (e.g., Spring Visit Day), staff development, and other initiatives. Manages team budget; approves expenditures for initiatives throughout the year.
Represents the School to the campus community and fosters relationships with relevant external constituencies (e.g., partners, alumni, sponsoring agencies), including other schools of public health and the Association of Schools and Programs of Public Health (ASPPH), in the area of admissions and recruitment. Represents School policies and interests in campus-wide committee meetings and task forces.
Learning & Development:
Participates in workshops, trainings, and other professional development opportunities.
4+ years of increasing responsibilities in admissions, recruitment, enrollment management, student funding or related field in higher education with proven success.
Ability to travel and represent the program externally.
Advanced skills to develop the School's strategic recruitment plans. Advanced ability to develop recruitment programs and design effective marketing plans, including print, digital, and social media marketing, that will attract and enroll top candidates, including students from under-represented groups.
Ability to interpret policies and procedures communicate them to prospective students and the public.
Advanced knowledge of graduate admissions requirements and processes at a major public research university.
Advanced knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and the knowledge of major educational systems of the world
Strong data management skills; ability to analyze and report admissions data and statistics to inform and evaluate data-driven admissions strategies.
Demonstrated experience advocating for diverse students, in all dimensions, including understanding of issues of disparities in educational background, class, race, gender, ability, age, sexuality, and immigration status, especially as they pertain to graduate admissions, study, and retention. Demonstrated experience in recruiting historically underrepresented students as well as students from a diverse array of backgrounds and experiences.
Excellent verbal and written communication skills, specifically as it relates to communicating to a variety of internal and external stakeholders; comfort presenting to large audiences; strong presentation skills.
Experience building cohesive, high-performing teams through excellent management, as well as experience with leading cross-functional teams that do not have a direct, formal reporting relationship.
Track-record of project management (including large-scale event coordination), program implementation, and managing across multiple important priorities. Self-starter; able to work independently, multi-task effectively, as well as foster teamwork. Ability to juggle competing priorities successfully, in a timely manner, with a high volume of work in a complex working environment.
Excellent interpersonal skills and the ability to work effectively across the organization at all levels; high degree of emotional intelligence; demonstrated ability to work effectively with and build consensus among diverse populations, including faculty; demonstrated expertise building collaborations.
Experience with monitoring/assessing processes and carrying out process improvement efforts.
Demonstrated skills in problem identification and resolution, sound judgment and decision-making, critical thinking/analysis, risk management, negotiation, creative problem solving, and organizational skills.
Ability to maintain confidentiality, objectivity, sensitivity, discretion, professionalism, and exercise good judgment and tact.
Demonstrated skills with common computer application programs, including the Microsoft Office Suite, Gmail Collaboration Suite, and databases.
Bachelor's degree in related area and/or equivalent experience.
Experience in developing and executing financial aid strategy; strong understanding of students' financial needs, barriers, and opportunities.
Knowledge of student-related, University-specific computer applications programs (e.g., Slate, SOPHAS, PeopleSoft-based student information systems) or the ability to learn.
Experience with marketing and recruiting for online and/or hybrid programs.
Working knowledge of Public Health education.
Advanced degree (master's or higher) in related field and/or equivalent experience in a higher education environment strongly preferred.
Salary & Benefits
The annual salary range of the position is $84,000 - $91,000, commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.