As a member of the University Registrar's leadership team, the Assistant Registrar works with UR staff and Information Technology Services (ITS) to maintain departmental technologies, and to better leverage existing systems including various enterprise services, notably data governance, accuracy, accessibility, and reporting. Assists with all aspects of the design, development, support, testing, implementation, and documentation of key technology initiatives. Manages and supports office technical operations such as imaging, degree audit, and custom workflows like online declarations, grade change requests, and e-forms. Helps prepare for significant enterprise-software upgrades. Plays a role in training staff and faculty in the use of self-service systems (web, reporting) and in developing new initiatives.
STATUS: Full-time, 12 Month, With Benefits WORK HOURS: 8:30-4:30 Monday-Friday with occasional travel FLSA: Exempt MINIMUM PAY: $54,155 / year. Salary commensurate with experience.
Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in fulfilling the duties of Assistant University Registrar.
Essential and Related Functions:
Provides functional and technical expertise relating to all departmental applications including project management, leadership, and needs assessment for new systems, system upgrades, and system enhancements.
Assists in creating, improving, and leveraging business processes to help ensure efficient use of student systems, accuracy, and security of student data.
Coordinates closely with office and university teams and external consultants to implement Workday Student. Current software and services include Ellucian Colleague, Digarc Acalog, Entrinsik Informer, CollegeNet 25Live, Hyland Perceptive Content imaging, NSC transcript ordering and provision, Paradigm digital diplomas, etc.
Develops expertise as a data steward and as part of the campus-wide data governance efforts.
Along with others in the office and on campus, creates and modifies standing and ad hoc student-data reports; analyzes and recommends improvements to academic policy, procedure, and databases, including developing and maintaining student-data dictionaries, process documentation, and reference guides.
Coordinates with ITS and other offices, especially Law Records, in support of office operations, new initiatives, and database management.
Leads academic catalog editing processes and the Digarc Acalog catalog maintenance and updates, new catalog preparation, and preparing the catalog for print. Includes the responsibility for training as appropriate.
Performs complex data analysis to ensure data quality.
Develops, oversees, and maintains testing plans (in partnership with Enterprise Systems and other ITS teams) for system upgrades and improvements of local applications, including enhancements and resolution of bugs.
Manages security roles and assigns permissions for administrative users of applications specific to the functions of the registrar.
Communicates effectively and works collaboratively to support and lead the functions of the department.
Supports legal compliance which requires a strong understanding FERPA and of academic processes.
Provides training and support to users of applications specific to the functions of registrar applications.
Represents Washington and Lee University and the Office of the University Registrar at professional development activities on and off campus.
Additional related duties as assigned.
Strategic Thinking - Able to implement department strategic objectives into actionable plans and goals. Makes departmental goals and priorities clear to team and explains relevance to each person's job. Collects and assesses information on multiple and relevant factors to develop policies and make critical strategic decisions. Demonstrates a clear understanding of detailed financial factors that drive departmental budget (e.g., position requests, hidden costs, impact on morale) when considering decisions.
Change Adaptability - Understands the effects of change on the work group and proactively clarifies information to help them deal with a changing work environment. Identifies structural process, people changes and solutions to achieve change initiative goals and targets. Encourages new ways of looking at established processes and practices by soliciting ideas and recognizing/rewarding practical innovation.
Communication and Networking - Uses diversified styles of communication (e.g., explains by describing impact or circumstances, etc.) to influence and create buy-in for ideas. Encourages open expression and common understanding of ideas and opinions. Builds networks within and outside own department and leverages these relationships to execute specific plans and initiatives.
Drive for Results - Actively supports the continuous improvement of policies to reduce inefficiencies and better achieve goals. Respectfully holds people accountable for ensuring quality of their work and minimal errors. Strives to achieve challenging goals and works through obstacles.
Self Development and Motivating Others - Establishes and maintains trust and credibility within and outside of work group by demonstrating fairness and equity in interactions. Encourages different points of view and is respectful when differing views are expressed. Gives credit and recognition to others who have contributed to the achievement of common goals. Seeks learning opportunities to keep abreast of new developments and standards and applies knowledge in own area of expertise.
Bachelor’s degree is required; 3-5 years of experience working in a higher education setting and with student systems preferred. Must have demonstrated proficiency with Microsoft Office Suite tools; MOS certification(s) preferred. Demonstrated experience with SQL and at least one database reporting tool.
Experience in identifying, troubleshooting, and resolving complex data integrity issues. Experience in data warehousing and/or business intelligence useful. Strong analytical, logical, and communication skills, both written and verbal, leading to excellent service. Confidence and skill with complex information-technology systems, including development and implementation, data collection and analysis, and an aptitude for learning new software systems.
Demonstrated ability to use good judgment, and interpret and communicate policy, rules, and procedures. Creative thinker with attention to detail, flexibility, and adaptability. Strong moral code and ethic to work with confidential information and prioritize data security. Demonstrated ability to work with diverse student, faculty, and staff constituencies. Strong organizational skills with the ability to balance multiple priorities and manage time effectively in a busy environment.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Reaching: Extending hand(s) and arm(s) in any direction.
The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Please submit a cover letter, résumé, contact information for three professional references, and the online application.
Review of applications begins immediately. To ensure full consideration, please submit an application no later than January 10, 2020.
Equal Employment Opportunity Statement
Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all?inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Statement of Commitment to Diversity
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.
About Washington and Lee University
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust and honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.