We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.
As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been.
JOB SUMMARY Responsible for managing the development, implementation, and administration of Digital Learning and Development programs to support organizational needs. Consults with business partners to understand learning needs and helps plan and implement all tactical and operational activities related to learning and development.
ESSENTIAL DUTIES AND RESPONSIBILITIES Manages, strategizes, and prioritizes Learning and Development (L&D) training programs in three key areas; Learning Resources, Content and Curriculum Development and Learning Platform
Operations. Coordinates with Director and department for collaboration to ensure effective outcomes.
Collaborates with Director to establish performance objectives for staff and monitors and reports on accomplishments. This role will act as the subject matter expert for learning and focus solely on the Learning Management System (LMS) and digital content creation. This position will not oversee staff at this time but may in the future due to organizational growth
Assists in identifying subject matter experts (SMEs) to develop content and design education exercises. Recommends the appropriate delivery methods to optimize knowledge transfer.
Develops sound relationships with business leaders, managers, consultants and trainers.
May assess third-party training programs for applicable integration in overall curriculum and program design.
Establishes and implements policies and procedures to ensure coordination and delivery of the entire department curriculum. Monitors course and training resource utilization to ensure that department needs are being met.
Researches learning industry trends, methodologies, and best practices and integrates those into professional practice. Utilizes advanced knowledge of learning and development to create self-paced recorded training, live training, and additional learning resources, as needed.
Creates and delivers concise communication to all levels within department or service line as it relates to training initiatives and programs.
Ensures all Learning Management System (LMS) audits procedures are adhered to.
Ensures knowledge transfer between team members.
SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Coordinates and assigns tasks to co-workers within a work unit and/or project team. Leads project teams and/or plans, and supervises assignments of lower level employees. May have responsibility for identifying training needs, tracking performance, coaching, and motivating a work unit and/or group.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from a college or university in human resources or related field is preferred. Minimum of 5-7 years required, with 4 years' experience in learning and development related responsibilities, such as; needs assessments, program design, and curriculum development, etc. Hospitality industry experience preferred.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to provide excellent internal and external customer service. Strong interpersonal skills. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to work effectively with key employees, top management, and client groups to take desired action.
REASONING ABILITY Ability to comprehend, analyze and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced reasoning and quantitative skills.
OTHER SKILLS and/or ABILITIES Advanced skills with Microsoft Office Suite. Ability to learn and become proficient in use of company's Learning Management System (LMS). Must work well under pressure with proactive approach including managing multiple deadlines and changing project scope/direction. Proficiency in Learning Success Factors, company's Learning Management System (LMS).
SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 19041577
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.