Requisition ID: req2824 Job Title: Access Specialist Department: Enrollment Mgmt & Student Svcs Location: Columbus Campus Employment Type: Staff Employment Status: Board Approved Bargaining Unit: Non-Bargaining Unit FLSA Status: Non-Exempt Compensation Type: Hourly Compensation: $15.93 Schedule: Monday - Friday 8a - 5p
Job Description: The College
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
The City
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description. Position Summary The individual best suited for this role is one who is open and willing to working with diverse student populations while remaining consistent and unbiased in the delivery of reasonable accommodations. This individual will be dedicated to creating a positive, equitable, and incluse experience for students with disabilities during their time at Columbus State. This role is essential for the provision of testing and alternate media related accommodations for students with disabilities who are deemed eligible for these services. Building and maintaining positive relationships with students, instructors, and community members is an essential component of this role. Core Competencies Required Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Quality Orientation, Adaptability, Communication, Coaching and Communication ESSENTIAL JOB FUNCTIONS Accommodation Delivery Provides testing and alternate media related accommodation assistance for students with a disability. Administer and monitor academic, placement, and specialized tests within the guidelines provided by instructors and external certification providers. Serve as a scribe, live reader, and provide assistive technology support to students as needed. Identify, process, and convert textbooks, classroom and testing materials for students with a disability, in their desired/required accessible format (audio, electronic, large print, Braille, etc.). Provide Alternate Media trainings to students, faculty, adjuncts, and staff. Assist students in the acquisition and installation of Assistive Technology applications on computers and portable devices. Collaborate with various campus and community stakeholders to ensure appropriate accommodation delivery (IT, College Testing Services, DEIS, Bookstore, etc.). Clerical Accurately record the receipt and distribution of tests. Responsible for reporting and tracking students served through Disability Services. Record any incidents of academic misconduct via an incident report. Report any issues with assistive technology software and hardware or general software programs to the Disability Services Coordinator of Alternate Media and Testing Services. Customer Service Greet all who enter the Disability Services Testing Center. Deliver excellent customer service and provide students, faculty, adjuncts, and staff with a secure, comfortable and accessible environment. Keep distractions to a minimum during testing appointments. Must be aware and able to conform to the proper etiquette for all individuals with a disability. Answer student, faculty, adjunct, and staff inquiries and make referrals to other campus resources as appropriate. Professional Development Attend Disability Services staff meetings and scheduled training sessions. Stay current on updated ADA accommodation regulations, alternate media/assistive technology, and disability related trends. Attend professional development trainings/workshops. Other Duties and Responsibilities Manages multiple assignments of varying complexity while meeting federal as well as internal (Disability Services, Student Conduct, Columbus State, etc.) regulations and procedures, with the ability to adapt to changing needs of the College and business partners.
Hours may include working outside of a normal workweek schedule as well as weekend availability on an as needed basis. Other duties as required inclusive of providing assistance as needed during peak periods. *Regular, predictable, and punctual attendance is required. Usual Physical Requirements While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly sits for extended periods of time, and occasionally walks and stands. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 25 pounds when moving files, boxes and other materials. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings. Working Conditions Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites. Knowledge, Skills and Abilities: Knowledge of: standard practices within area of disability services in higher education setting. Ability to: Appreciate diversity and work effectively with persons of varying cultures and backgrounds; develop and maintain positive and productive working relationships with associates, supervisors, job contacts, and general public; speak effectively to individuals and large groups; answer routine and complex inquiries in-person, by phone, by email, exhibit a pleasant telephone manner; work independently, demonstrating initiative and follow-through, as well as work as part of a larger team; organize and manage multiple tasks with close attention to detail; demonstrate flexibility; maintain confidential and sensitive information; maintain accurate and complete work records. Skill in: Verbal & Written Communications; multitasking and project management; maintaining good public relations and excellent customer service; follow-up; problem solving; application of job related software programs; general typing and administrative work; operating general office equipment. Minimum Qualifications: Associate's degree required. Employee typically gains the necessary level of expertise by demonstrating job competency acquired through on-the-job training, development, and experience with Columbus State. *An appropriate combination of education, training, coursework and experience may qualify a candidate. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Preferred Qualifications: Bachelor's degree preferred
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