Cornell, an Ivy League institution with an undergraduate enrollment of over 14,000 students, provides financial aid based on demonstrated need. The Office Manager and Administrative/Project Support position provides a broad range of high-level administrative and project support for the director and deputy directors of Financial Aid in addition to a staff of approximately thirty. This position requires a self-starter who can operate with minimum day-to-day direction. Under supervision of the director and deputy directors, this position will assist in the coordination of office functions relating to office operations, budget, and communications. Specific areas of responsibility include: day-to-day office management and administrative support for the unit, assisting with budget oversight and liaising with the UBSC, overseeing supplies inventory, purchasing equipment, assisting with travel arrangements/travel reimbursements for all staff. The incumbent will also provide project coordination support within the department. This includes support for high level compliance initiatives which require interaction with external entities such as the U.S. Department of Education and NYSED. This position is responsible for managing the day-to-day administrative needs of the director and deputy directors, including the management of a complex, executive level calendar. This position requires the ability to independently manage multiple projects and duties while maintaining a high level of professionalism and absolute confidentiality due to the sensitive nature of the work. This position will assume the role of office manager, providing general managerial oversight in the absence of the director/deputy directors and directing concerns to the appropriate personnel.
Cornell University takes great pride in offering generous benefits to support our faculty, staff and retirees. Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, flexibility, and diversity initiatives!
*Our benefits program includes comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions. *Our leave provisions include three weeks of vacation and 12 holidays: e.g., an end-of-year winter break, from December 25th through January 1st. *Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance Program. *We invite you to follow this link to get more information regarding Endowed benefits: https://hr.cornell.edu/summaries-benefits
If interested in this position, please apply by submitting a cover letter and resume.
Associates Degree with 2-4 years of experience providing support to a senior manager, director or executive-level position, or equivalent combination of education and experience. Strong oral and written communication and interpersonal skills with a proven record of providing excellent customer service. Requires high level of sensitivity, judgment, independent decision- making, including a heightened appreciation for confidentiality. Keen attention to detail. Excellent organizational and data management skills, communication, and problem-solving required. Ability to work under pressure. Highly skilled with various computer programs such as Word, Excel, PowerPoint, Outlook calendar and other appropriate software applications as required. Ability to reason and use sound judgment in interpreting policies and procedures. Be able to independently plan and prioritize responsibilities to meet competing deadlines while working under pressure. Excellent organizational, communication, record keeping, and teamwork skills. Ability to work in a fast paced, team- based environment. Strong customer service focus and excellent verbal and written communication is a must.
Must be flexible, and possess excellent organizational and communication skills. * Good interpersonal communication skills and social/political acumen, including skill in effectively representing the campus to its public and effectively working with campus staff, academic personnel and external constituencies. * Good judgment and effective decision-making and problem resolution skills, including skill to anticipate, recognize and deal effectively and appropriately with real and potential problem areas, including skill to determine the issues/problems that need to be brought to the attention of higher level staff and/or management. * Ability to work independently and as part of a team. * Ability to express thoughts clearly, both orally and in writing. * Ability to manage several tasks and activities simultaneously. * Asks questions and offers input for positive results.
Collaboration and Teamwork:
Understanding, and listening to other colleagues, building relationships to solve problems and achieve common goals. Help foster a positive office culture. * Exercises influence in ways that enhance the support needed to advance initiatives.
Cornell experience is preferred. Experience in financial aid or other area of higher education administration is also preferred. Experience/proficiency with PeopleSoft is desirable. Experience with project management and planning.
No relocation assistance is provided for this position. Visa sponsorship is not available for this position.
University Job Title:
Administrative Asst V
Pay Rate Type:
Number of Openings:
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