Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Program Coordinator, Health Systems Administration - Georgetown University Medical Center
The Department of Health Systems Administration offers its students innovative learning opportunities, including a health systems internship and practicum at the undergraduate level and executive mentoring and experiential learning opportunities at the graduate level.
The Program Coordinator oversees administrative management of all aspects of the Department of Health Systems Administration. The Program Coordinator is the focal point for communications among the faculty, students, school administration, advisory committees and alumni, and therefore has the broadest knowledge of all aspects of the programs and operations of the department. With administration skills, the Coordinator provides the base for successful academic and research operations and growth. Duties include, but are not limited to:
Work closely with faculty members to lead, organize, and advance the Department of Health Systems Administration strategic priorities. Serve as the primary contact for faculty, staff, students, prospective students, local healthcare leaders, and community partners on issues related to departmental initiatives and educational programs.
Coordinate faculty appointment packets and adjunct faculty contracts. Seek outside opportunities to work with funding agencies in areas of faculty expertise that are consistent with NHS mission. Manage mail and digital surveys, conduct web and library research, and support meetings.
Engage with students through daily interactions. Work with faculty and students to create logical systems and efficient processes to maximize operational efficiency and student satisfaction. Create methods of data collection and analysis to ensure quality improvement.
Work closely with NHS senior leadership to ensure that health systems programs are advanced appropriately within the NHS budget process. Assist in the development and monitoring of program budgets, sponsored research budgets and other initiatives. Work closely with NHS Finance Office to monitor monthly financial reports and provide data for forecasting of revenues and expenses.
Develop and maintain strong ties to alumni and ensure participation in school activities and functions. Provide administrative support for activities aimed to create and sustain a vibrant alumni community.
Manage social media platforms and create digital content that profiles student and faculty accolades and accomplishments.
Faculty and Student Support
Coordinate course and faculty scheduling, room assignments, and related support responsibilities. Develop new program materials and enhance the use of technology in the classroom. Work closely with faculty to develop, organize and lead field trips, lectures, special events, and other initiatives that support faculty and students.
Facilitate pre-employment and screening requirements for experiential learning.
Maintain network of local healthcare leaders and key stakeholders who are able to advance the state of health systems administration research and practice.
Support onboarding processes for new and adjunct faculty.
Coordinate materials for CAHME accreditation and work closely with program directors to ensure that all administrative aspects of the department comply with accreditation criteria.
Other duties as assigned
Assist faculty with course development and management (i.e. ordering textbooks, preparing course materials, serving as liaison with the NHS Office of Student Academic Affairs for any troubleshooting with student issues or scheduling, etc.).
Answer inquiries from current and prospective students, and connecting them with appropriate resources on-campus as needed (i.e. problems with registration, questions regarding housing and financial aid, etc.).
Plan and coordinate programs and lectures for students, faculty, the Georgetown community, and external organizations.
1-5 years working in program management, educational program development, and administrative management; health system or academic institution experience preferred.
Must be proficient with MS Office or equivalent software; able to manage spreadsheets and databases; able to compile basic descriptive statistics.
Excellent written and oral communication skills; ability to work cooperatively and effectively with community groups, faculty, students, and other stakeholders; ability to manage resources; and the ability to work independently.
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR08079
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.