Position Description: UCLA Recreation is a large department within the Division of Campus Life in Student Affairs with approximately 90 full-time career and contract and over 1,000 part-time employees. UCLA Recreation provides extensive access to a broad range of recreational activities and wellbeing services, and offers programming which encompasses the competitive, passive, social, cultural, and instructional aspects of recreational activity. In addition, the department manages 15 of the University's recreational and athletic facilities offering recreation, competition, and numerous multi-use options for student and university events.
Working alongside the CAO and Executive Director, the Senior Manager, Marketing Communications, and Membership leads the planning, coordination, and implementation of strategic communications and marketing programs to foster increased awareness, understanding and support for UCLA Recreation's mission, vision, accomplishments and needs among internal and external constituencies. The Senior Manager also ensures all messaging is congruent with Student Affairs' and Campus Life's priorities. In concert with executive leadership and the incumbent's team, the Senior Manager will develop and implement a communications and marketing plan that supports UCLA Recreation's student and member services, brand, strategic objectives, and revenue-generating priorities. The Senior Manager also oversees the departmental sales operations, ensuring that the Sales & Service team works with campus Payment Solutions & Compliance concerning all cash handling procedures. Finally, the incumbent is a part of the crisis management team and will be expected to coordinate messaging with other campus entities on service availability and facility closures.
The successful candidate will supervise four full-time staff, a team that provides the full range of communication services, including but not limited to proactive communications, media relations, social media, digital media, marketing, branding, advertising, and the implementation and analysis of tactics needed to execute these strategies. Successful candidates must have the ability to be strong storytellers and produce quality communications content, including feature stories and news releases, for a variety of audiences and platforms. This role requires strong communication, strategic, and analytical skills, and an ability to cultivate relationships with a variety of stakeholders. Additionally, experience in content marketing, social media, and member services is desired.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.