Working at MIT offers opportunities, an environment, a culture - and benefits - that just aren't found together anywhere else. If you're curious, motivated, want to be part of a unique community, and help shape the future - then take a look at this opportunity.
DIRECTOR OF STUDENT FINANCIAL OPERATIONS , Student Financial Services (SFS) , to oversee the twelve-member SFS operations team. This will include providing guidance, mentorship, and direction to staff; processing and disbursing all federal, state, and private aid; student account and loan collections; student employment; and technical system operations. Will create a strong and integrated service that includes Financial Aid, Student Receivables, and various Registrar's Office functions, ensuring accurate and timely performance of transactional activities that support the entire department; and work in close collaboration with the director of Student Financial Counseling and director of Student Financial Services to ensure a seamless workflow and staff engagement. Will report to the director of Student Financial Services (SFS),
Job Requirements REQUIRED : bachelor's degree; at least eight years of progressive student financial services experience at a higher education institution; proven experience supervising a diverse and talented staff; interest and aptitude for technology and proficiency mastering new information systems; proven history of working collaboratively in a highly matrixed management environment; ability to take full ownership for driving projects, manage resources efficiently, and effectively delegate and prioritize; commitment to serving a diverse customer base, continuous process improvement, and ensuring access and affordability for MIT students and families; and excellent communication and presentation skills. Seek someone who demonstrates a strong bias for action and is able to analyze and interpret complex and multifaceted situations. High-level knowledge of financial aid processing and/or student account payments and student financial services-related systems (e.g., PowerFAIDS, Banner, TouchNet) preferred. Job #18293-11
Internal Number: 18293
About Massachusetts Institute of Technology (MIT)
The mission of MIT is to advance knowledge and educate students in science, technology and other areas of scholarship that will best serve the nation and the world in the 21st century whether the focus is cancer, energy, economics or literature