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The School of Pharmacy has an outstanding opportunity for a Director of Advising and Student Success. Under the supervision of the Assistant Dean for Student Affairs, this position is responsible for the development, implementation, and monitoring of a team-based system of support that promotes the academic success and personal well-being for approximately 400 students in the PharmD program. The person in this position provides direct advising to current students but also develops programmatic initiatives and structures that engage other staff and faculty in student support.
This position requires a wide range of core competencies, including student advising, professionalism, stakeholder engagement, program and project management, and written and verbal communication skills. The position plays a lead role in supporting PharmD students in their academic success and personal well-being, an area of support mandated by the Accreditation Council for Pharmacy Education (ACPE), The ability to develop and maintain a professional and supportive rapport with students – as well as building and maintaining strong relationships across a team – is essential. The position serves as a link to UW campus resources, so the ability to proactively nurture these partnerships is also important.
Given its responsibility for supporting the academic success and personal well-being of approximately 400 PharmD students (either directly or indirectly), this position has a direct impact on the strength and reputation of the School of Pharmacy and its programs. The health of the PharmD program will ultimately enhance the School’s ability to recruit, regionally and nationally, top students and faculty from diverse backgrounds/experiences, further benefiting the University’s reputation.
Student Success •Develop and implement coordinated activities that support overall student well-being •Develop and implement coordinated career development activities for students •Develop and implement initiatives for overall student success, academic remediation support, life coaching, time management, study skills, and other areas of student support
Academic Advising •Advise current PharmD students individually and/or in groups on academic matters (i.e., core course registration, intern registrations, elective course selection, authorizations, licensing requirements and compliance, credit loads, course requirements, degree completion, academic planning based on decisions made in the academic progress committee, concurrent degree considerations, etc.) •Refer current students to other School of Pharmacy staff as needed for drop/add/faculty codes, financial assistance questions, locker assignments, student lounge issues, etc. •Refer current students to School of Pharmacy faculty for professional and career advising, including employment, residency, fellowship, post-PharmD training and opportunities as appropriate •Refer current students experiencing academic or personal problems to other UW resources such as Office of Financial Aid, Residency Office, Student Activities Office, UW Libraries, Disability Resources for Students, etc. •Advise students involved in academic and/or behavioral misconduct issues, personal crisis due to challenging circumstances, grievance procedures, etc. •Refer students involved in academic and/or behavioral misconduct to appropriate resources, including the School of Pharmacy Misconduct Committee and the UW Office of the Ombud •In consultation with the Progress Committee, review student progression at the end of each quarter, and as needed. Meet with students to develop and implement individual Academic Plans •Provide regular reports on student academic progression and their needs for support to the Associate Dean and the Administrative Director •Collaborate with and provide backup support to the lead roles in Recruiting and Admissions •Assist with Orientation planning and implementation in order to provide a smooth transition from incoming student to matriculated student
Program Leadership •Develop and lead the student academic advising program for the Office of Professional Pharmacy Education (OPPE) and direct the work of other academic advisors as appropriate •With input and guidance from faculty and staff in the Office of Professional Pharmacy Education, develop, implement, and monitor quality of an advising program for current PharmD students •With guidance from the Director of Assessment & Accreditation, participate in assessment initiatives including the eventual implementation of standardized testing software •Participate in the discussion and management of student data as it pertains to their academic success, professional development, and personal well-being •Contribute to the development of electronic student record management in collaboration with the lead database developers and the Data Administration Working Group •Manage the communication of our holistic support for students to external audiences including prospective students, peer and competitor schools, and the general practice community
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Qualifications •Bachelor's Degree in Education, humanities, social sciences, life sciences, business, communications, or related fields. •4 years in academic advising in a higher education setting, preferably in graduate or professional programs or similar experience. •Ability to lead a team of staff in student support roles •Ability to provide comprehensive, holistic, relationship-based support to students enrolled in a rigorous higher education program •Ability to discern the boundaries of the scope of the advising role (differentiating it from mental health counseling, which is outside of its scope) and to make referrals to appropriate UW or community resources depending on the situation.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
Desired Qualifications •4-5 years in academic advising in a higher education setting, preferably in graduate or professional programs •2-3 years in a leadership position in student services, student affairs, or a related area providing student support •Master’s degree in education, humanities, social sciences, life sciences, business, communications, or related fields •Knowledge and understanding of current trends and research into student success factors in higher education •Familiarity with FileMaker Pro for tracking, retrieving, and managing data •Experience using SDB, Canvas, Google tools, and Catalyst
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.