| JOB TITLE: Director Alumni Relations LOCATION: Geisinger Commonwealth School of Medicine Scranton Campus DEPARTMENT: Alumni Relations WORK SCHEDULE: Days WORK TYPE: Full Time (1.0 FTE, Exempt) JOB SUMMARY: The GCSOM Director of Alumni Relations is responsible for the planning and implementation of programs and services that strategically engage alumni and provide tangible benefits to alumni and current students while fulfilling the mission of Geisinger Commonwealth and supporting revenue goals. The Director will develop an alumni society and oversee the society’s activities, including the eventual formation of an alumni board of directors. Reporting directly to the Vice President for Institutional Advancement, the Director will work closely with the Geisinger Foundation Senior Director of Annual Giving and Engagement to develop strategies and implement tactics that will lead to philanthropic support from alumni and other key constituencies. The Director will also work closely with the GCSOM Director of Special Events and Special Projects to develop effective event programming, with special focus on reunion activities. The Director of Alumni Relations is required to conduct business in a professional, mature and cordial manner that will uphold the integrity and reputation of Geisinger Commonwealth. This position maintains a thorough working knowledge of and adherence to the policies, regulations and procedures of Geisinger Commonwealth. SPECIFIC POSITION DUTIES: Recruits students and volunteers involved in phonathons and events and provides training Ensure development activity (visits, phone calls, and events) is recorded in the database Meet annual performance metrics, including monthly visit, alumni participation and proposal metrics, as determined by the Vice President for Institutional Advancement Participate in committee and task force meetings as appropriate Attend required meetings, conferences and training sessions Complete expense reports and other required reports Perform other related duties as required COMPETENCIES AND SKILLS: – PROBLEM-SOLVING SKILLS – Identify problems, investigate the root-cause, and make recommendations for solutions. – Ability to prioritize complex tasks with multiple deadlines with good judgment. VERBAL COMMUNICATION SKILLS – Use verbal skills to transfer information to groups – Excellent verbal and interpersonal skills – Must exhibit high levels of energy and enthusiasm to inspire phonathon volunteers – Must have excellent presentation skills WRITTEN COMMUNICATION SKILLS – Must have excellent written communication skills – Prepare budgets, business documents, donor meeting notes, technical reports, manuals, articles, financial reports, etc. MATH SKILLS – Addition, subtraction, multiplication, division, percentages, ratios COMPUTER SKILLS – Database / contact management software – Financial software – Internet / e-mail – Presentation software – Spreadsheet software – Word processing software – Solid, general knowledge of Microsoft Office programs. OTHER CHARACTERISTICS – High energy and enthusiasm. – Knowledge of and commitment to uphold customer service best practices. – Commitment to professional ethics and the ability to interact with executive level constituents. – Partnership-building skills. – Thorough understanding of a development operation. – Excellent organizational and follow-through skills. Ability to manage multiple projects and see projects through to a timely completion. Ability to work independently, with minimal supervision. – Experience in developing and implementing strategies for achieving operating goals. – Experience in budget planning and oversight. – Data systems experience. – Time management, the ability to prioritize and excellent record-keeping are all required abilities. – Creativity in developing annual core messages and strategies to attract increased participation in annual giving programs. – Access to sensitive materials requires a high degree of discretion, integrity, ethics and confidentiality. – Good sense of humor. – A valid Pennsylvania driver’s license is required EDUCATION AND/OR EXPERIENCE: Bachelor’s Degree Five years functional experience required with an emphasis on development and alumni relations. A track record of successful fundraising is preferred Experience in educational advancement preferred WORKING CONDITIONS/PHYSICAL DEMANDS: • Demonstrated knowledge of fundraising, customer relations, basic computer skills, and strong organizational and project management skills SUPERVISION RECEIVED • Supervision is typically received from the Vice President for Institutional Advancement MENTAL DEMANDS typically required • Concentration and attentiveness • High level of record keeping • High pressure for results (e.g., revenue, sales quotas, productivity, etc.) • Independent judgment and discretion • Manage multiple projects and tasks • Read and comprehend instructions and work orders PHYSICAL DEMANDS typically required • FREQUENTLY INCURRED (25 – 75% time on job) – Ability to communicate orally – Ability to hear conversation • OCCASIONALLY INCURRED (up to 25% time on job) – Ability to stand – Ability to walk – Ability to sit – Ability to operate truck/motor vehicle WORKING CONDITIONS typically required • This position typically requires work in a normal office environment. • Must be willing and able to work evenings and to undertake overnight travel on a regular basis. • This position will be required to work events that will occur in various locations. PERSONAL PROTECTIVE EQUIPMENT • This position typically does not require the use of personal protective equipment. Work is typically performed in an office environment. Position may involve driving as required based on organizational structure. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter. ** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. *Domestic partner benefits not applicable at Geisinger Holy Spirit. | 
