The Enrollment Services Business Analyst analyzes continuous improvement efforts within the college to advance the institution's mission and enrollment processes. The position works as part of an Institutional Research Assessment and Effectiveness team to deliver high value software solutions that contribute to the success of our technology initiatives in an Agile environment. The Business Analyst provides overall guidance to ensure the college adheres to effective principles and practices. This includes sprint team backlog grooming, estimating and sizing efforts, release planning, sprint planning daily standups, and retrospectives. This position works with stakeholders and team members to continuously improve, drives quicker delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity, actively engages in defining and managing action items, identifying issues and risks, adjusting scope, and identifying tasks necessary to complete planned work. This position supports the advancement of equity and inclusion outcomes across the institution.
Specific duties include:
Drive quicker delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity and continuous improvement efforts that support institutional effectiveness to support enrollment activities.
Create, evaluate, review and manage process improvement efforts within the college. Document all pertinent end user information using existing departmental procedures and tools.
Provide backup support services to other analysts.
NOTE: To be qualified for this position, you must meet all of the following Minimum Qualifications. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below. Please include a cover letter that includes a brief summary of knowledge, skills and abilities relevant to the job posting and any additional pertinent information. Official transcripts will be required of the successful candidate upon hire.
Bachelor's Degree from a regionally accredited institution in related field or equivalent experience
Demonstrated experience promoting equity and inclusion
2+ years of Process Improvement Experience
Experience around coaching teams and skills in Agile
Demonstrated ability to focus on relationships and partnerships to drive results not authority driven results
Strong efficiency improvement knowledge and ability to have difficult conversations
Proven ability to troubleshoot, analyze and find creative solutions while under deadline
Excellent interpersonal and customer service skills
Advanced degree in data science, statistics, math or technology from an accredited institution
2 or more years implementing, supporting or integrating a CRM and/or business intelligence tools
Project management experience
IT resource management experience
IT infrastructure (hardware, servers, network, security) experience
Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of more than 9,500 and offers degree and non-degree coursework in over 45 programs. Achieving a 99% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States.
To apply for this position, applicants must submit their application/resume through the Minnesota Management & Budget (MMB) Employment website: https://mn.gov/mmb/careers/ . To view and apply for this vacancy, search Job ID 37029. Mailed applications will not be accepted.
Vehicle Notice: NOTICE : In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. Institution: HENNEPIN TECHNICAL COLLEGE Eeo Notice: Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States at the time of employment. For TTY, call Minnesota Relay Service at 7-1-1- or 1-800-627-3529.
Internal Number: 18997
About HENNEPIN TECHNICAL COLLEGE
Hennepin Technical College with campuses in Brooklyn Park and Eden Prairie is a member of the Minnesota State Colleges and Universities system. The college is strategically positioned to meet the economic and workforce development needs of business and industry throughout Minnesota. HTC faculty and staff are committed to preparing students to be successful in obtaining the education and skills that can result in employment and a career. Curriculum is industry validated and delivered in an environment that emulates the work setting. Students receive a well-rounded educational experience that gives them the skills and ability to secure the first job in their career as well as to advance in their career.