Job ID: 2019-6786 Type: University Development and Alumni Relations (WS1006) # of Openings: 1 Category: Business/Professional Administrative New York University
Reporting to the Chief Administrative Officer, Business Operations & Administration, the Workplace Experience manager will oversee the successful operation of NYU's University Development and Alumni Relations (UDAR) office on a daily basis, implementing policies and programs that ensure a best-in-class workplace experience for staff. Energetic, creative, and hyper-operational, the Workplace Experience Manager will provide high-level customer service and execution of office management responsibilities, and play a critical role in building a positive organizational culture incorporating UDAR and NYU values and priorities. The Workplace Experience Manager will help cultivate and manage our physical office environment, steward organization-wide tools and technologies that enable productivity, and proactively seek operational and administrative solutions that help our staff achieve their best. This position will also supervise and manage a front desk receptionist and associated operations, ensuring visitors, colleagues, student, alumni, and staff receive a professional welcome to UDAR's office space.
Required Education: Bachelor's Degree
Required Experience: 5+ years experience in workplace management and/or customer service or a combination of both
Required Skills, Knowledge and Abilities: Superior relationship management skills and experience building partnerships with colleagues of all backgrounds and experience levels. Strong workflow and project management skills. Excellent organization, time management, and problem-solving skills. Superior verbal and written communication skills, including speaking in front of large audiences. Proficiency in MS Office suite, data entry functions, and G-suite applications.
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Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.