Applications Analyst 2

Our Greenville office has the opportunity for an experienced Applications Analyst 2 to join the firm’s Technology department. The Applications Analyst is responsible for assisting in supporting the full systems life cycle for the enterprise business systems of the Firm.  Analysts will provide application maintenance and support to minimize service disruption and facilitate operations. Activities include, but are not limited to involvement with systems installation, integration, maintenance, upgrades, patch installation, configuration, troubleshooting and diagnosing root cause for problems, performance monitoring, a firm understanding of SQL scripting and stored procedure creation and management.  Additional duties include working with related process stakeholders to identify and resolve related problems and issues as well as realize efficiencies as a result of process and systems improvements.  This position will also serve the role of project manager for some if not all related activities.  Candidates must have strong communication skills, both written and verbal, as application analysts work closely with business systems support analysts and other specialists, and occasionally train new employees and write technical reports.  This position will participate in these tasks with limited supervision and direct execution, as well as through coordinating, overseeing, and delegating with and to Technology department resources as well as external vendors, service providers, contractors, and consultants.

Office Perks: The IT department brings in bagels once a week and has a semi-annual off-site event.  Fun office events include: ice cream socials, Halloween costume competition, summer bash with dunk tanks and picnic food, staff appreciation day, and many more!  Additional perks offered are a wellness program, yoga classes offered at the office, on-site gym and/or discount gym membership plans, and jeans Fridays.

Essential Functions:

• Manage and analyze data received from multiple sources.
• Prepare and analyze reports related to multiple applications.
• Optimize business processes through high performing databases, routines, macros, and structured query languages.
• Works with management and/or customers to develop and understand product specifications.
• Communicates regularly and effectively with team members and management, and communicates results effectively to management and/or customers.
• Delivers data products in report/presentation format, or verbally, to management and/or customer specifications and timelines.
• Points out system, application or process problems when noticed and engages the team in problem solving.
• Facilitates satisfactory communication and resolution of problems.
• Able to interface well with Firm staff and other non-technical members of Firm.
• Demonstrated aptitude for learning new technologies.
• Analytical – Able to mine and collect data.
• Problem Solving Skills – gathers and analyzes information skillfully.
• Interpersonal Skills – focuses on case/task at hand. Maintains confidentiality.
• Communication – Listens and gets clarification. Responds to inquiries quickly with professionalism and tact.  Writes clearly and informatively.  Edits work for errors.  Able to read and interpret information accurately and concisely.
• Teamwork – Willing and eager to lead and train others and share knowledge and skills.
• Dependability – Follows instructions, responds to management direction. Willing to commit to additional hours when necessary to reach Firm objectives.
• Initiative – Takes independent actions and reasonable risks; Asks for and offers help when needed.
• Strong analytical and problem-solving skills and enjoy working in a team-oriented and fast-paced environment.