| Company Description: Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. FSU takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,500 graduate and professional students. FSU offers 36 bachelor's degrees with 57 specialized concentrations, 63 minors, and 24 master's degree programs, in a highly personalized teaching environment. FSU employs more than 330 faculty members, 89% of whom have terminal degrees. FSU is deeply committed to inclusive excellence, encourages a supportive, diverse and collaborative learning environment, and provides a culturally relevant education. FSU is honored to be a five-time recipient of the INSIGHT into Diversity Higher Education Excellence in Diversity (HEED) award and the only public institution in Massachusetts to be recognized in 2019. FSU also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. FSU encourages applications from persons who share our commitment to promoting a welcoming and inclusive community. Our founding motto, "Live to the Truth", was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "the truth" - "truth in theory and principle,...truth in spirit and motive,...truth in manner and form,...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit,...of intensity of effort, of resolution to succeed, of joy in achievement." "Live to the Truth" continues to guide our institution in practice and endeavor. FSU seeks employees who share in this quest for truth and commit to living it fully. Visit www.framingham.edu/careers to learn more about employment opportunities at Framingham State University Job Description: GENERAL STATEMENT OF DUTIES: The Director of Academic Affairs Operational Efficiencies is responsible for the application of knowledge, skills, and best practices to define and, where possible, improve processes to meet the needs of Academic Affairs and the University. Collects, processes, interprets, reports, and maintains data to meet the needs of Academic Affairs and the University. The scope of work encompasses strengthening the infrastructure in Academic Affairs and ability to plan strategically through technology and systems, project management, data analytics, and business process analysis. Reporting to the Provost, the position is part of the Office of Institutional Effectiveness and works closely with various members of Academic Affairs and University department's integral to operational efficiencies. SUPERVISION EXERCISED: Faculty Contract Coordinator SUPERVISION RECEIVED: Provost/Vice President Academic Affairs EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: - Creates cross-functional process and systems improvements, upgrades, and implementations in support of Academic Affairs mission:
- Collaborates with constituents across campus to improve efficiencies through the effective use of campus systems and access to data.
- Supports the University's systems functionality, Enterprise Resource Planning (ERP) system (Banner), student retention and communication system (Starfish) and reporting tool (Argos). Works in conjunction with others throughout the University to ensure cohesiveness throughout the university ERP system and other integrated systems.
- Creates Argos reports and queries using PL/SQL programming language for internal university constituents.
- Collaborates with Information Technology Services (ITS) to ensure the integrity of the university ERP system.
- Provides data support to faculty, program coordinators, chairs, and deans in the processes of academic program operations and planning.
- Provides Academic Affairs users with individualized support along with user guidelines when necessary (Banner, Argos, Starfish, etc.).
- Work collaboratively with the offices of Institutional Research, Assessment, Student Success, and Registrar to develop reports and provide data analytics to university constituents.
- Applies knowledge and experience with Banner to extract data to determine how the system stores data and how Banner can best be utilized to improve operational efficiencies or extracts to other Academic Affairs systems.
- Represents the interests of Academic Affairs on cross-functional committees and other committees as needed.
- Understands and follows guidelines mandated in faculty union collective bargaining agreements (CBA). Includes hands-on data entry, data integrity reviews and corrections, and extraction and manipulation of data to provide mandatory 15% requirement reports, Alternative Professional Responsibility (APR) reporting, department chair release eligibility and additional reports required by the union.
- Supervises the Faculty Contract Coordinator and assists with, as necessary:
- On boarding, contract, and payroll notification processed for part-time faculty as well as all Graduate Studies and Continuing Education program coordinators and advisors.
- Processing of and maintaining full-time faculty workload and accumulated course release.
- Online course evaluation process for Graduate Studies and Continuing Education.
- Contract and payroll for program coordinators, program advisors, and lab coordinators.
- Performs other duties as required by the Provost / Vice President for Academic Affairs.
- Ensures that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions in areas of responsibility.
- Designated as responsible employee under Title IX.
WORKING CONDITIONS: - Campus setting, office environment
Requirements: Required knowledge, skills and abilities - Expert knowledge in Ellucian Banner, data extraction from a database using PL/SQL or the report writing tool Argos, and MS-EXCEL.
- Proven ability to analyze and manage large complex data sets.
- Excellent written, oral and interpersonal skills; ability to work and contribute in a teamwork environment.
- Comfort and flexibility with independent learning of software and online tools.
Additional knowledge, skills and abilities preferred - Business process analyst certification or experience with documenting and conducting BPA/R.
- Experience with Project Management tools (MsProject, TeamDynamix, etc.)
Minimum Education and Experience: - Bachelor's Degree and 5 year's applicable experience
- Previous work in higher education preferred
Additional Information: This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit. The salary range is $65,500 - 90,000 commensurate with education and experience. Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. Application Instructions: Candidates must apply online using the "APPLY NOW" link (located at the bottom of this page) by submitting (1) a cover letter, (2) resume, and (3) the names and contact information for three professional references. For full consideration, application materials must be received by December 23, 2019. Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket. Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.
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