This position is responsible for collaborating with clinical service lines in carrying out performance improvement projects/initiatives for HCHD to address/strengthen patient safety, utilization of clinical resources and achievement of desired clinical outcomes. The project manager leads various management-level work teams, providing support, expertise and guidance in: 1) the application of accepted clinical quality improvement methodologies/tools; 2) data collection and statistical/operational analysis; 3) outcomes measurement; 4) risk assessment; 5) best practices research; 6) documenting and implementing process improvements; and 6) evaluating desired vs. actual clinical effectiveness of performance improvement efforts.
Work requires strong clinical nursing expertise and an understanding of patient care standards/practices and applicable regulatory requirements. Considerable knowledge of project management and quality improvement concepts, methodologies and tools, and of the importance of data to performance improvement processes (e.g. establishing baseline, providing objective measurement, determining the degree of the problem, showing variation/causes of variation, identifying root causes, developing appropriate solutions, etc) is also required. Is accountable for the success of assigned projects. Duties performed involve weighing and evaluating many factors requiring judgment, analytical ability and problem-solving in dealing with complex data and situations.
Minimum Qualifications
Education/Specialized Training/Licensure: Bachelor's Degree in Nursing or other healthcare related field; Master's degree in healthcare preferred; Texas RN license required.
Work Experience (Years and Area): 5 years of related work experience, including experience in outcomes management, risk assessment, data analysis/reporting and management of clinical work teams.
Knowledge of Microsoft Word, Excel and Access; typing and organizational skills. Must exhibit strong analytical skills.
Equipment Operated: Photocopier, Personal Computer, 10-Key Calculator, Fax Machine, Recorder, Window-Based Software Programs, etc.
Special Requirements
Communication Skills: Must possess high-level interpersonal communication skills to interact effectively with all levels of personnel within the organization.
Above Average Verbal (Heavy Public Contract)
Writing /Composing (Correspondence / Reports)
Other Skills: Analytical, Design, Mathematics, Research, Statistical
Work Schedule: May require extended hours in addition to weekends/ holidays for special projects. Eligible for Telecommute
Other Requirements: Is self-directed with organizational and priority setting skills. Proficient in Business Intelligence Tools and database development.
