| JOB TITLE: Technical Analyst, Lead LOCATION: Columbia Mall (Bloomsburg), Geisinger CenterPoint (Pittston), or Hughes Center (Danville) DEPARTMENT: IT Operations WORK SCHEDULE: Days WORK TYPE: Full Time (1.0 FTE) JOB SUMMARY: Coordinates Information Technology tasks of all team members. Analyzes and responds to user requested new development and system modifications. Designs technical solutions to information problems. Performs technical tasks related to project completion, including problem analysis, program development and testing, documentation, and implementation.
Functions as the primary I.T. user contact for GHS departments or divisions. Performs project management and coordination functions.
Some additional responsibilities may include but are not limited to: · Supports IT departmental initiatives such as OS migrations, internet browser upgrades, etc. · Keeps current on new technology developments in hardware, software and techniques of the industry. · Responsible for developing programming skills where applicable. · Maintains individual work schedule and submits progress reports. Works under the supervision of a Director, Program Director or management designate. COMPETENCIES AND SKILLS: Project management, software acquisition, vendor management, disparate system interfaces, software upgrades, systems support, mentoring, and task organization. EDUCATION AND EXPERIENCE: Associate’s Degree or Bachelor’s Degree in Computer Science, Information Technology, or a related field required; or technical diploma / technical certification in a field related to the position required. Minimum of six years of full-time experience in a related information technology/application/user support role required. OR In lieu of degree or certification, minimum of nine years of full-time experience in a related information technology/application/user support role required. Experience in healthcare or healthcare payer systems is preferred. WORKING CONDITIONS/PHYSICAL DEMANDS: Work is typically performed in an office environment.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter. ** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. *Domestic partner benefits not applicable at Geisinger Holy Spirit. | 
