Discovery Coordinator - University Libraries - 46007

Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

POSITION SUMMARY:

The Discovery Coordinator develops, supports, evaluates, and enhances the Libraries’ discovery and access applications and services; and collaborates on the Libraries’ usability efforts; adapts new and existing web tools to improve the user experience with the Libraries' discovery and access applications and other online services/platforms. Develops partnerships, implements best practices, and serves as a leader and peer, working closely with colleagues across library divisions and the wider university community.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Designs, develops and maintains user interfaces for the discovery and delivery of library services and collections.� Develops and implements procedures to integrate and maintain library systems with campus, university, or third-party systems and applications.
2. Utilizes available APIs and web services, develops or modifies API scripts as needed, for data retrieval and system integrations with third-party applications and systems; performs record loads and configures new collections and data sources and works to integrate records from disparate systems into the discovery system.
3. Prepares and maintains logs, reports and statistical data to assist the Library in maximizing data-driven decision-making; facilitates analytic reporting from various systems and uses a variety of software tools for the extraction, manipulation, and visualization of data for use by various systems. Documents workflows and standards related to all aspects of the library systems, services, and related applications.
4. Serves as support backup for other ILS, ILL, reserves and other integrated library systems as needed.
5. Serve on library committees. Maintain awareness of best practices and technical advances in discovery systems, web development and protocols through engagement with national and international professional communities, and other professional development opportunities. Perform other duties as assigned and as needed.

• Master’s degree from ALA-accredited program in library and/or information science, or an equivalent amount of relevant education and applicable work experience.
• Experience supporting and developing one or more library discovery interfaces (such as Primo, Summon, EDS, Blacklight or WorldCat Discovery).
• Hands-on understanding of web technologies including HTML, CSS, JavaScript/JQuery, XML/XSLT.
• Understanding of Web Services such as REST, SOAP, and other XML-based APIs.
• Working knowledge of one or more structured programming languages (PHP, Ruby, Python, Perl, Java, etc.).
• Ability to work effectively and efficiently without direct supervision.
• Knowledge of trends, issues, and resources in digital library development, metadata and cataloging standards, and data management in academic libraries.
• A strong commitment to high quality customer service.
• Demonstrated ability to work collaboratively on projects across a wide range of departments and for varying audiences.
• Excellent communication and interpersonal skills, both oral and written.

• Experience with Ex Libris’ Primo discovery platform is highly desirable.
• Experience with web application development in a Unix/Linux environment.
• Experience with JSON preferred.
• Experience with web and user-centered design, assessment methodologies, and usability studies.
• Knowledge of standards and best practices for web accessibility and ADA compliance preferred.
• Understanding of authentication and protocols for search and retrieval, messaging and networking.
• Understanding of library data formats and standards (MARC, Dublin Core, METS, MODs).
• Understanding of digital collection management systems and current access services protocols to access and retrieve digital content (e.g. Z39.50, OpenURL, NCIP, DOI, CrossRef, OAI).
• Experience with Analytics and reporting tools.
• Familiarity with version control systems such as Git.
• Strong interpersonal skills, demonstrated ability to work in a collaborative team-based environment, and to communicate well with IT and non-IT staff.
• A strong desire to learn new skills and adeptness to doing so.
• Strong organizational skills and demonstrated ability to manage projects.
• Demonstrated ability to write clear documentation.

This position is full-time and works approximately 37.5 hours per week.  

This position is for the University Libraries.  This position is for the Danforth Campus.

The hiring range for this position is $52,943 - $68,816 annually.

Occasional travel required.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

This position is eligible for full-time benefits.  Please click the following link to view a summary of benefits:  https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7

Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account.  If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor.  To attach these documents, go to:  My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.