Department: MED-Galter Health Science Libr Salary/Grade: NEX/10
Coordinates and performs a variety of library tasks to support both Galter Health Sciences Library & Learning Center (Galter) patrons and professional staff. Prioritizes, directs and responds to matters that arise in the library. Creates and maintains associated documents, and alerts supervisor of critical issues and upcoming events. Supports acquisitions activities for print and electronic materials, ensures access to the library’s collections, and performs copy cataloging and record maintenance to improve the discoverability of library resources. Provides superior customer service to internal and/or external customers and may act as point person for up to 2 competency areas below, coordinating projects and services in that area. Actively participates in departmental and all-staff meetings as well as one or more working groups based on personal interest and /or need.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include daily lifting / carrying / moving of objects and books weighing up to 30 pounds.
Ability to reach, bend, climb, stoop, crouch, lift, push and/or pull objects and or furniture while shelving or maintaining the library.
Collection Management and Metadata Services
Performs NLM and LCSH copy cataloging for books in the Galter Library and its affiliates.
Maintains records in the Library's library management system including but not limited to: adding volumes/copies; withdrawing volumes/titles; changing locations and item types.
Creates bibliographic records by exporting appropriate copy from OCLC or by creating provisional records.
Identifies issues with catalog records and provides details to assist with resolution.
Assists with the maintenance and inventory of the Library’s Special Collections.
Assists with the Library’s various retrospective conversion and/ or weeding projects.
Processes and uploads submissions in support of the institutional repository.
Enhances access to the library’s digital collections through creation of new descriptive metadata or transformation of existing metadata.
Ensures completeness and accuracy of materials descriptions and adheres to national and local standards for descriptive metadata.
Provides support for access and discovery problems with the library’s print and electronic collections as needed, communicating with librarians and resource vendors to resolve issues.
Troubleshoots and resolves connectivity issues for users working remotely or onsite.
In coordination with the Collection Development and Special Projects Librarian, acquires print and media materials from library vendors, creating preliminary catalog records and purchase orders. Maintains vendor communication, and processes returns or rejected materials.
In coordination with the Acquisitions and Electronic Resources Librarian, receives ordered materials and enters invoices into the library management system for payment.
Assists with the collection and processing of electronic resource usage statistics.
Completes labeling and physical processing of newly cataloged physical materials.
Performs other duties as assigned.
A high school diploma or equivalent required.
Minimum 2 years' library experience or other relevant experience (general office / clerical /customer service / retail) required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Intermediate computer skills and knowledge of multiple software programs.
Strong customer service skills.
Exceptionally reliable and have demonstrated reliability in prior work experience.
Excellent interpersonal, communication and organizational skills and ability to establish positive working relationships with a wide variety of people ranging from students to peers to faculty members.
Aptitude and desire to learn new skills and technologies
Adaptability. Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
Strong sense of responsibility and reliability.
Initiative. Exhibits energy and desire to achieve; sets ambitious goals and acts decisively; takes action that no one has requested to improve or enhance job results and avoid problems.
Problem Solving. Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.
Ability to work both independently and as part of a team.
Ability to handle multiple short- and long-term tasks simultaneously.
Attention to detail and ability to follow established practices and procedures.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience; OR working toward a college degree.
3+ years’ experience in a library or equivalent environment, in particular an academic or research library.
Familiarity with standard library procedures and integrated library systems.
Bibliographic searching experience.
Knowledge of descriptive metadata standards.
Ability to work independently with minimal supervision.
Previous supervisory or project coordination experience.
Experience working with digital assets and digital technologies.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 37645
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.