Assistant LMS Administrator (10 months)

10 month position, September 1st through June 30th

Salary Range U21: $53,189.40-$58,512.66

Commensurate with experience

*NOTE: Salaries for internal candidates are determined by the State of New Jersey and AFT, AFL-CIO Agreement and will follow promotional calculations as outlined in the bargaining unit agreement.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time, Unclassified, AFT position, and hours of work and days are Monday through Friday, 8:30 a.m. to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Note: This position is in the “NL” category of employment (non-fixed work week) and have no claim or entitlement to time off or cash compensation for hours worked beyond their normal schedule. However, unusual requirements for additional work time by these employees may be compensated by allowing roughly comparable amounts of time off, provided prior approval is given by the supervisor and Unit Head.

RAMAPO COLLEGE OF NEW JERSEY:

Mission: Ramapo College of New Jersey is New Jersey's Public Liberal Arts College, dedicated to providing students a strong foundation for a lifetime of achievement. The College is committed to academic excellence through interdisciplinary and experiential learning, and international and intercultural understanding. Ramapo College emphasizes teaching and individual attention to all students. We promote diversity, inclusiveness, sustainability, student engagement, and community involvement.

Established in 1969, Ramapo College offers bachelor's degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include business, elementary education, nursing and social work. The College also offers articulated programs, including dental, optometry, chiropractic and health professions, as well as visual arts therapy and law, with colleges and institutions in New Jersey and New York.

Undergraduate students may choose to concentrate their studies in one of five schools with more than 539 course offerings and more than 36 academic programs. Ramapo College boasts an average student/faculty ratio of 18:1 and an average class size of 23; affording students the opportunity to develop close ties to the College's exceptional faculty.

JOB SUMMARY:

A direct report to the CIO, the Assistant LMS Administrator is responsible for supporting the development and utilization of the college's current LMS System (Primarily Canvas), other technology-related course tools, outreach to faculty, and faculty/staff training. Under the supervision of the LMS Administrator (a Professional Services Specialist I), the Assistant LMS Administrator is responsible for technical support, administration, and use of the college-wide Learning Management System.

DUTIES

• Organize the administration, scheduling, and migration of the college's LMS courses under the supervision of the LMS Administrator, coordinating with ITS as necessary.


• Support the LMS Administrator in the administration of courses and outreach to faculty.
  
  
  
  • The Assistant will have administrative rights to the current LMS in order to carry out these functions.
  
  
  • Communicate with faculty using the LMS, as requested by the LMS Administrator
  
  
  • Prepare properly formatted course data, roster tables and/or other compatible files for administrative upload to LMS database.
  
  
  • In the absence of the LMS Administrator, open necessary support tickets with the LMS host provider, and track until resolved. Keep LMS administrator and clients notified.
  
  
  • Respond to and close help desk tickets assigned by the ITS Help Desk.
  
  
  
  


• Develop and recommend training activities for faculty and Instructional Design Center (IDC) staff.


• Conduct or assist in LMS and other instructional technology trainings offered by the IDC, including hands-on workshops.


• Support faculty with LMS course development in the IDC drop-in center or in their offices.


• Develop, create, and update user guides, handouts, and video tutorials for instructional technology.


• Provide support in the IDC lab to faculty and staff using the computers, scanners, printers, and a variety of software and web-based, technology-related course tools.


• Help with supervising Student Aides on-site (IDC), reporting to IDC Director and/or Information Technology Services student aide supervisor as required.
  
  
  
  • Work with Student Aides, delegating tasks associated with supporting faculty in the IDC, in their offices or during trainings, specifically aiding faculty to:
  
  
  • Improve LMS course development.
  
  
  • Identify the most appropriate use of any/all features in the LMS for teaching and learning.
  
  
  • Work with faculty seeking consultation to develop other (non-LMS) learning materials.
  
  
  • Develop and maintain databases.
  
  
  • Design and develop web pages.
  
  
  • Digitize slides, photographs, other images.
  
  
  • Manage oversized documents for scanning and printing.
  
  
  • Scan printed materials for conversion to other programs like Word and Acrobat.
  
  
  • Scan learning materials.
  
  
  • Prepare and upload tests and files.
  
  
  • Interview prospective student aides, at the direction of their official ITS supervisor and IDC Director.
  
  
  
  


• Manage other product account administration for new account requests from faculty and staff.


• Attend conferences, seminars, and online training to enhance technical and pedagogical skills as required.