Imaging Informatics Associate Analyst (Full-Time)

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

As the birthplace of the Nemours healthcare system, the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del. honors our legacy of delivering exceptional care to the children of the Delaware Valley and beyond. Ranked among the nation’s best pediatric hospitals by U.S. News & World Report and honored with the ANCC’s Magnet Designation for excellence in nursing practice, we offer intensive and acute inpatient and outpatient services covering more than 30 pediatric specialties. In October, we will complete a multi-phase hospital expansion that will include new inpatient rooms, Pediatric Intensive Care Unit and Emergency Department. Additionally, Nemours duPont Pediatrics allows us to reach more children across the region through community-based physician services and collaborative partnerships with health and hospital systems.

Job Duties

This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS Imaging Informatics applications and the electronic medical record as it relates to imaging. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities.  Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.

• Achieve and maintain application specific certification in accordance with vendor requirements when available.
• Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of IS imaging informatics applications and the electronic medical record as it relates to imaging.
• Conduct clinical workflow analysis and assess the need for workflow redesign and process            improvement.
• Assist in configuring clinical applications to meet the requirements of clinical departments while maintaining and promoting enterprise standards for the electronic environment. 
• Provide support of the Teleradiology program including project scoping, implementation, and daily management of issues, updates and enhancements.
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.
• Facilitate change and employ change management methods in  advancing innovation, technology and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Associate's Degree or equivalent work experience required.
• Minimum of one (1) to three (3) years experience required.
• Minimum of 1 year experience in a clinical setting, preferred.
• Prior Nursing, Clinical experience, or Healthcare Operation experience, preferred.
• Achieve and maintain one or more application specific certification in accordance with vendor requirements.
• If an RN, must maintain current RN license.
• Certified Imaging Informatics Professional (CIIP) â‹preferred.
• Strong software and application knowledge. Prior Electronic Health Record and Clinical experience.

***Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process.  This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position.  Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time.  Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***
 
 

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.