The Patient Access Supervisor will have oversee the outpatient areas that could include the outpatient desks of radiology, surgery and emergency services.
Service Excellence: Provides excellent service by identifying customer needs and fulfilling customer expectations. Insurance Verification: Verifies and enters insurance information and authorization/referral requirements. Financial Counseling: Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Revenue Cycle: Applies knowledge of organizational revenue cycle to achieve key performance indicators. Problem Solving: Identifies, analyzes, and effectively solves problems. Workload Management: Manages completion of work assignments based on priority and due dates. Organization Skills: Organizes work to achieve maximum efficiency. Analysis and Decision Making: Uses decision making processes and tools to analyze situations and make effective decisions. Leading by Coaching: Uses knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development. Leading Change: Leads others in planning, implementing, and facilitating organizational change.
Supervising and leading up to 10 people.
Internal Number: 48708BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.