SCL inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
The Engaged Hub houses nine programs and units that support Cornell's mission of public engagement. In this open and collaborative space, students, faculty, staff and community partners can learn more about and become involved in a variety of engagement opportunities on and off campus. The programs include: the Public Service Center, the Office of Engagement Initiatives, Cornell in Washington, Cornell Prison Education Program, Education Minor (College of Agriculture and Life Sciences), Community Learning and Service Partnership, The Cornell Commitment, New York Agricultural Outreach and Education, and the Office of Undergraduate Research.
The Public Service Center (PSC) was founded in 1991 by President Emeritus Frank H. T. Rhodes to expand student and faculty community engagement in outreach. Today more than 7000 students participate in programs of the PSC each year. Our mission is to empower students through campus and community collaborations to create a more just and equitable world. We do this through 30 student organizations focused on community engagement spanning a wide variety of social issues; administering the community work study program; supporting service-learning course; and administering two Upward Bound grants and one NYS Science and Technology Entry Program grant.
The Engaged Cornell Hub Administrative Assistant will carry out two primary functions within this open and collaborative space. This position will serve as a knowledgeable and welcoming presence for the Engaged Hub, providing telephone coverage, receiving and directing visitors, responding to routine inquiries, and serving as the main point of contact for Hub residents for key operational support. In this role, you will also deliver administrative support primarily to the Public Service Center, including correspondence with internal and external constituents; program support; supply ordering; financial administrative support; assisting with scheduling; and database management. This position will also offer some administrative services to the other units and programs housed in the Engaged Cornell Hub, making the role a major contributor to ensuring the proper functioning of Engaged Cornell Hub and the Public Service Center.
The successful candidate must be a diplomatic problem-solver and a self-starter who can take initiative to determine priorities, provide knowledgeable and professional responses, relay information within the organization in a timely fashion in a fast-paced and high-traffic environment, and be able to interact with high-level University and external constituents in a professional manner at all times. The successful candidate must be a reliable worker, with a friendly and approachable demeanor and solid customer service skills. Excellent interpersonal, oral and written communication skills are critical in this role, as well as a strong attention to detail and the ability to move between tasks quickly and fluidly.
Please note: This is a three-year fixed-term position. Options to renew thereafter will be based on business needs, available funding and successful performance. There is no visa sponsorship available for this position.
Formal training beyond a high school diploma of 6 months to 1 year, with a minimum of 2 years of administrative experience; or an equivalent combination of education and experience.
Experience in maintaining confidential files and records, information management, and financial management.
Proficiency in Microsoft Word, Excel, Power Point, Adobe, FileMaker, Zoom and desktop publishing software.
Experience working in a higher-education environment and enjoys working with college-aged students.
Proven success in administrative and event support within academic or similar environment.
Administrative and project management experience.
Experience with event planning.
University Job Title:
Administrative Asst III
Pay Rate Type:
Number of Openings:
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.