The purpose of this position is to be responsible for preparing and planning work order materials for our technical workforce, vendor support and projects prior to scheduling and execution. The role is responsible for the efficient and effective planning of all maintenance work orders to maximize technician productivity and minimize customer business interruptions. Maintenance work orders include, but are not limited to, safety requirements, parts/materials, specialty tools and equipment, job plan/tasking and required labor/resources. The responsibilities begin on receipt of an approved work order and are completed when a Job Package is delivered to the Team Leader.
ADDITIONAL ESSENTIAL DUTIES AND RESPONSIBILITIES Reviews work to be performed (consult with customer, leads, supervisors, originator, project team and other planner/scheduler as necessary) and determine the optimum way to accomplish the work.
Obtains and organizes all information required for to perform the work: job plans, drawings, vendor assistance/manuals, supplemental instructional material, special procedures and any other material which is appropriate. This constitutes the Job Package, which is approved and ready for scheduling and execution.
Approaches all aspects of work to me performed with safety as the highest priority, in accordance with CBRE HSE Polices and State/Local regulations, quality standards, sustainability and energy efficiency related procedures.
Facilitates the development of a charter and integrated timeline. Ensures that all functions remain on schedule and that issues get escalated and resolved and that the job package is completed successfully.
Facilitates meetings to review active and pending projects (project pipeline). Collaborates with core team to develop solutions and lead project team(s) through implementation and completion.
Manages internal and external relationships in support of program(s); may contract and manage vendors.
Identifies and secures all parts, materials and tools required to complete work by providing a Bill of Material for the work order and any special kitting instructions.
Keeps accurate metrics on performance of planning functions and continuously improve job packages by review feedback from technicians, supervisors, Leads, engineers, vendors and the customer.
Use their experience and skills along with file information to determine time estimates for corrective/preventative work orders.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Technical or business education post-secondary, 5+ years' experience in building management.
Knowledge and experience with HSE and regulatory requirements.
Knowledge and understanding of the maintenance processes and proper use of the current work order system, planning, scheduling and purchasing.
CERTIFICATES AND/OR LICENSES
Electrical or HVAC License or certifications (Preferred, not required).
Ability to comprehend, analyze, and interpret the complex business documents. Ask clarifying questions to ensure proper understanding. Ability to write routine reports and correspondence and respond to complex inquiries or complaints from the client, co-workers, and/or supervisors. Ability to effectively present information to an internal department and/or large group of employees.
Strong written and verbal communication skills.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS AND/OR ABILITIES
Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques. Ability to build and maintain effective professional/client relationships. Intermediate skills with Microsoft Office Suite including MS Project. Ability to interpret blueprints, machine and process drawings and how to redline existing drawings.
Errors in judgment may cause short-term impact to co-workers, supervisor, and the Client. Must reflect the CBRE RISE values (Respect, Integrity, Service, Excellence) in all daily working practices
Internal Number: 19040027
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.