Reporting to the Director of Advancement Services, the Data and Donor Services Manager plays an integral role in maintaining Institutional Advancement (IA) data integrity, setting and implementing data strategy and working closely with IA staff to develop and track key performance indicators. The Data and Donor Services Manager performs advanced analysis and updates of constituent and gift data; is responsible for database cleanup; creates complex queries, exports and reports; and performs data entry. The role includes monitoring the integrity of the information contained in the database and determining how to translate data into usable, actionable information for the formation and execution of fundraising strategies and metrics.
ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
Participate in implementation of strategic metrics which serve as indicators for fundraising progress; model the use of metrics to document progress towards goals
Implement portfolio and prospect management system which aligns to individual staff goals and reporting to allow for greater accuracy of reports as well as more accountability for fundraising staff.
Run database reports as needed and provide oversight/auditing of advancement data (monitors daily gifts, new constituents, etc)
Work closely with the Gift Processing and Stewardship Coordinator to process/acknowledge gifts (e.g., check, cash, credit cards, stock transfers, and electronic funds transfers); this includes processing address updates, adding and deleting donors, and updating documentation for gift acceptance, processing and acknowledgements.
Manage renewal solicitation schedule; prepare and mail donor pledge reminders per schedule.
Assist with department communications to donors for direct mailings or digital marketing tools for emails, including running database reports, mail merging addresses, overseeing volunteer use and ensuring overall accuracy.
Manage import/export of data to advancement systems and work closely with Annual Fund team to utilize data efficiently (including but not limited to: phonathon platform, giving day platform, online donation portal, event ticketing system)
Work with the business office on a regular basis in order to streamline financial reporting and to create best practices across departments
Work with IA leadership on strategy and business processes related to advancement systems.
MINIMUM JOB QUALIFICATIONS:
Bachelor's degree or sufficient relevant experience
Minimum of one year's experience in fundraising
Demonstrated ability to manage large quantities of detail-dependent work.
High level of initiative and self-direction.
Proficient knowledge of donor database software (preferably Raiser's Edge NXT ), Microsoft Office Suite, and FileMaker.
Understanding of key fundraising and financial accounting concepts.
SKILLS AND ABILITIES REQUIRED:
Strong project management and organizational skills.
High attention to detail.
Resourceful, critical thinker who uses sound judgment and has the ability to problem-solve.
Supervisory of workstudy students as needed
Ability to prioritize work and collaborate with others.
Appreciation of arts and music a plus!
Applicants who are both interested and qualified should submit the following materials: * Cover letter that addresses the applicant's capabilities and experiences. * A resume or CV.
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Internal Number: R0002636
About Berklee College of Music
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creativity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.