Assistant Director Student Relationship Management

Job Description:

The Assistant Director of Student Relationship Management (SRM) will assist in leveraging and executing the systems, technologies and external resources necessary to build relationships with prospective students and their key influencers. Experience in marketing and communications with expertise in digital outreach, communication technologies, writing, and the execution of strategic communications initiatives is required. An understanding of recruiting and admissions is preferred.

Key responsibilities include assisting with the development and execution of communications strategy, including the integration of digital and traditional communications tactics; managing work with key external and internal partners; developing expertise in the CRM system to provide support and training to staff as needed; leveraging our CRM for communications, events management, and data tracking; providing communications support for the domestic and international recruitment plans, including recruitment and yield events on campus and in the field, staff’s territory management and on strategic communications initiatives; providing expertise, guidance, and problem solving in responding to inquiries on the phone and in writing; and advancing our communications systems and processes used to achieve outreach goals.