Draft print, email and web-based alumni announcements and content, retrieve alumni data from the alumni database and send email communications via Salesforce Marketing Cloud.
Work with the Office of Advancement staff to manage the Division's alumni social media groups and pages.
Assist with the execution of special events. The candidate will be responsible for event logistical coordination such as: creation of invitation lists in database, drafting electronic invitations, communicating with invitees, tracking responses, and producing materials for events.
Provide on-site support at events as needed.
Cultivate favorable working relationships with institutional and external constituencies.
Provide the highest level of customer service.
Prepare reports to evaluate the impact of alumni communications.
Ensure appropriate post-event and communication follow-up including; updating internal records to track alumni participation, biographical changes and other relevant information.
The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 16,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 10,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering 80 short noncredit courses to almost 4,000 learners annually.
All formal offers will be made by FAS Human Resources.
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year. Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
A minimum of five years of relevant work experience in communications, event planning, alumni affairs, development or marketing - preferably in an academic setting.
Education beyond high school may count towards experience
Bachelor's degree strongly preferred. Experience working in alumni affairs, development.
A strong interest in and knowledge of nontraditional students and life-long learners is also preferred.
The position requires a high level of organization and professionalism.
The incumbent must have a collaborative work style, and be flexible, motivated to learn; highly organized and detail oriented; able to prioritize well and advance multiple projects simultaneously; have experience writing for a digital audience; able to process information quickly and work in a fast-paced, deadline-driven environment; able to evaluate problems effectively and make sound judgments; and able to hold sensitive information in confidence.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 50702BR
About Harvard University Division of Continuing Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.