The Mitchell Museum is one of only a handful of museums in the nation that focuses exclusively on the art, history, culture, and current events of American Indian and First Nation people from throughout the US and Canada. The museum’s mission is to promote and share a deeper understanding and respect for Native American peoples through the collection, preservation, and interpretation of traditional and contemporary art and material culture. The museum develops educational programs and events hosting nationally recognized Native American speakers and performers, and award-winning and thought-provoking exhibits from an Indigenous perspective to dispel misinformation, reducing discrimination against Indigenous peoples.
In this small museum, there is a unique opportunity to learn many facets of museum operations from seasoned museum professionals with more than 20+ years of experience, as well as, work in the Native American community. While our budget is small, the career training in this position is invaluable. After two years, your resume will be brimming with projects and accomplishments that are the stepping stone to larger institutions and full-time positions. We work with our unpaid interns and paid staff to nurture their careers. The museum is also located in Evanston, IL on Central Street, voted one of the top ten neighborhoods in the nation and a great place to work.
PART-TIME Position Title: Museum Outreach and Operations Manager
Job Sharing Description: Multiple positions, rotate assignments and work with the Executive Director to manage all areas of museum operations: develop and manage the museum’s marketing for external communications; coordinate assigned programs and events; contribute to exhibition development and collections processing; execute the museum’s fundraising initiatives and donor and member stewardship; manage the museum’s store; provide and ensure excellent customer service and museum experience to the museum’s constituents; manage building security, maintenance, and improvement projects; and supervise volunteers and interns.
Reports to: Executive Director
Assignments rotate among staff to ensure distributed workload and training opportunities:
Provide excellent customer service, promote the museum mission and vision in all activities, work collaboratively with American Indian and First Nation peoples, represent the museum both within and outside the building, and work to fulfill the museum’s operating and strategic goals.
Develop marketing and evaluation plan and maintain active work plan calendar for marketing deadlines, media contacts, and distribution lists. Develop and manage distribution of marketing materials with support of other staff and volunteers to outside venues, media outlets, and other organization’s websites.
Design and produce marketing, fundraising, evaluation, and membership materials including newsletter, e-blasts, brochures, flyers, invitations, surveys, annual report, and sponsorship, campaign, and benefit materials. Create design materials for programs and exhibits as needed. Manage social media and respond to media requests.
Manage and update museum’s website and museum’s content on other organization’s websites. Maintain the museum’s Google calendar for public and internal events.
Manage Constant Contact database and Facebook posts, finalize and send e-blasts/posts. Assist staff in completing and distributing other time-sensitive marketing materials.
Work with Education Coordinator to manage docent-led tours, family crafts, and other educational programs. Coordinate and schedule tours and space rentals, assemble craft materials, set-up for programs and events, lead or assist with tours, crafts, and programs as needed.
Record and tabulate attendance and demographic records (with volunteer support), input into databases for outreach and reporting.
Work with team in exhibit and program brainstorming and development. Assist Executive Director/Curator as assigned to research and edit content, compiling object lists and exhibit notebook, develop concepts and interactive elements, conduct audience evaluation, design exhibit and graphic elements, prepare images and video, and construct and install elements of exhibit.
Manage and preserve collection including researching and processing acquisitions and de-accessions, cataloguing, housing & storing objects, processing loans, and managing inventory and collections database.
Manage PastPerfect donor & collections database, process donations with volunteer support, enter new contact information, membership renewals, and sales, generate thank you letters and mailings, and create lists/reports.
Assist Executive Director to write fundraising letters, grants, and corporate sponsorship proposals for select programs, collections, and exhibit projects.
Manage museum store operations, order inventory, and develop new merchandise with team input. Purchase office, craft, exhibit, and maintenance supplies with approval of Executive Director.
Open and close building for the public hours, programs, and events and monitor museum security. Route telephone messages, mail, and general e-mail to museum staff. Assist in facilities maintenance, notify Director of maintenance issues, and assist monitoring contractors as needed.
Oversee volunteers and interns who (and cover these roles when gaps): Greet and answer visitor questions, process visitor’s admissions, answer and route telephone calls, process mailings, and process museum shop sales. Manage volunteer and intern projects to support staff in their assigned duties.
And other duties as assigned.
BA in related field
Demonstrate serious interest in museum career and respect of American Indian cultures
Ability to quickly learn and perform all duties with accuracy and efficiency
Experience in customer service and prioritizing multiple tasks to meet deadlines
Must be able to communicate effectively orally and in writing
Demonstration of creative marketing skills
Proficiency in operating Microsoft Office Suite and database programs
Ability to lift and arrange equipment and furniture
Ability to cover shifts during museum’s open hours and special events on weekends and evenings with reliable transportation. This is a part-time, job sharing position.
Application must include resume, cover letter including salary requirements, days and hours available, prospective start date, and three current references or letters of recommendations. E-mail to firstname.lastname@example.org. Background check required. No calls please. Position is open until filled. Application review begins 11/15 at 9am; we hope to make offers by Thanksgiving.
The Mitchell Museum of the American Indian is an Equal Opportunity Employer.
Internal Number: 8474751030
About Mitchell Museum of the American Indian
The Mitchell Museum of the American Indian was founded in 1977 to promote and share a deeper understanding and respect for Native American peoples through the collection, preservation, and interpretation of their traditional and contemporary art and material culture.