A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relate to this position.
The University of Michigan Library is one of the world’s largest academic research libraries and serves a vibrant university community that is home to 19 schools and colleges, 100 top ten graduate programs, and annual research expenditures exceeding $1.5 billion a year. To ensure the university’s world-changing work and to serve the public good, the library collects and preserves the scholarly and cultural record in all existing and latest forms, and leads the reinvention of the academic research library in the digital age.
The U-M Library strives to develop skills to help manifest diversity as engagement, innovation, and above all, a respect for all individuals. These skills are important to the library, which offers its wide-ranging and diverse content, services, and expertise to the entire U-M community and beyond. We look for and celebrate diversity in all of its forms, and more importantly, we embrace it as an organizational priority. The library has a long history of engaging in diversity, equity, inclusion and accessibility work, which is important to the success of an academic research library and the tenets of diversity are infused into all aspects of our work.
This position reports to the overnight Information Resources Supervisor - Shapiro Library and have work responsibilities in that location and service points in the adjacent Hatcher Library (Hatcher North/South, Serials and Microforms, Clark Library service points)
Coordinate and perform routine unit procedures including staffing service points, pickup, check-in and inventory of library materials within the Hatcher/Shapiro library complex
Perform technical processing tasks with the guidance of supervisory staff; identify and route items for binding and repair; process newly bound material
Communicate and help document closing procedures for libraries within the Hatcher/Shapiro complex
Participate in data collection and input to support the work of the Library Environments team
Participate as a member of the Building Incident Response Team (BIRT), attend team meetings, and maintain a working knowledge of current emergency protocol and procedures information
Assist first respondents and identify individuals requiring assistance with evacuation
Collaborate with U-M police and facilities support to handle and report security and building maintenance issues
Handle basic printer, computer, copier maintenance and troubleshooting; report technology issues as needed
Provide excellent customer service to library users at service point
Maneuver loaded book trucks and handle library materials of all weights and sizes throughout an eight hour shift and on a daily basis.
High school graduate with one or more years of customer service experience or an equivalent combination of education and relevant experience
Demonstrate ability to work well in a multicultural and collaborative environment
Solid communication skills
Accuracy and attention to detail skills
Experience working independently
Experience working in a library or academic setting
Experience using spreadsheet software, preferably Google Sheets or Microsoft Excel
This position will require moves through buildings to perform essential job tasks which can include repetitive bending and twisting associated with shelving and retrieval of materials
Work Schedule will be Tuesday-Saturday, 11:00 pm-8:00 am and will be eligible for shift premium.
This position receives 12 days of vacation a year, and 15 days of sick leave a year with provisions for extended benefits, and opportunities for professional development and travel. TIAA-CREF and Fidelity Investments retirement options available.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 180583
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.