Specialist IV/V/VI, Information Technology (AV Systems Engineer)
Department: Office of Information Technology Admin
As a team member of the Campus Audio Video Systems group the successful candidate will be responsible for first and second tier support in Classrooms, Conference rooms and other AV systems across campus. The position will receive support from installation and design teams with issues requiring advanced support. This position may supervise a group of students responsible for first tier support. The candidate should have a working knowledge of AV systems and a proven track-record demonstrating troubleshooting ability. This position will also support new project design and installation as needed.
Essential functions of the position include, but are not limited to:
Supervises a group of students responsible for first tier support.
Customer Service approach that requires interfacing with Professors and Instructors while helping them with technical issues.
Creating instructional documentation and conducting end-user training.
Interfacing with manufacturers on equipment issues, repairs and returns.
Oversees preventative maintenance procedures with proactive scheduled classroom check-ups.
Digital Signage distribution and customer support.
Cable TV distribution throughout campus buildings and end user support.
Making schedules, maintaining spare parts inventory (batteries and lamps), and keeping track of loaner inventory.
Candidate should have familiarity with general IP networking concepts, network-based and digital video systems, digital audio systems and control systems.
Auburn residents overwhelmingly rate the city as a great place to live, work and raise children, but don't just take their word for it. Forbes has consistently ranked Auburn on its lists for Best Places to Retire and Best Small Places for Business and Careers. Auburn City Schools have consistently been ranked among the top public school systems in the state and nation.
Auburn University is committed to providing a comprehensive employee benefits package that attracts and retains talent to further the University's mission and contributes to the personal and financial well-being of employees and their families. Employee Benefits include: Health Insurance, Dental Insurance, Vision Care, Cancer Insurance, Life Insurance/Personal Accident Coverage, Disability Group & Supplemental Plans, Flexible Spending Account Plan, and Mandatory and Voluntary Retirement Plans, Auburn University Federal Credit Union, Bookstore Discounts, Tiger Perks discounts on dining, shopping and entertainment, Travel Assistance (Domestic and International), and Educational Improvements for Employees and Dependents.
Entry into the applicant pool as a Specialist IV will require a high school diploma or equivalent and five (5) or more years of relevant experience in complex audio video systems set up and repair and/or complex networking configuration and operation. Advanced degrees may be considered in lieu of some work experience. This position will require practical knowledge of electronic shop methods, procedures and tools as well as current audio/visual, computer and networking technologies. The successful candidate will be a highly self-motivated person who is capable of performing with limited supervision and possesses exceptional creativity, communication and interpersonal skills. Candidate must be capable of working on ladders/scaffolding, and comfortable operating power tools.
Typical salaries for Specialist IV are between $55K and $65K.
The Specialist V position requires a Bachelor's degree and four (4) or more years of relevant experience as indicated. Starting salaries are typically between $64K and $75K.
The Level VI requires a Bachelor's degree and seven (7) or more years of experience. Starting salaries are typically between $73K and $86K.
Attach a cover letter and resume to on-line application. Only complete applications will be selected for consideration. Salary will be commensurate with education and experience.
Bachelor's degree in technical field such as Engineering or Sciences. Certifications from Avixa, CompTIA, and/or BICSI. Experience with AMX, Extron, Biamp software/configurations, and streaming video technologies. Knowledge and experience with digital signage and Cable TV systems. Ability to lift 75 pounds.
Requisition No.: 28713
Close Date: 11-11-2019
The "Close Date" indicates the date after which applications may no longer be received. Salary will be commensurate with education and experience.
Refer to the above Requisition # and apply on-line at:
on any computer with Internet access. If you need any assistance, contact Auburn University's Department of Human Resources at (334) 844-4145 or your local state employment service distribution system office. Internet Access is also available through your public library.
Auburn University is an EEO/Vet/Disability employer.