Columbia Business School IT team seeks a seasoned Senior Business Analyst with project management experience and a proven track record of working on technology initiatives. Reporting to the Assistant Vice President this individual will support Portfolio, Program and specific Project Management activities. The ideal candidate should have advanced analytical skills and applicable knowledge of business analysis and project management tools, techniques, and best practices.
The Senior Business Analyst will play a key role in ensuring that solutions and outcomes effectively meet the needs of Columbia Business School and its clients. As required, they may be called upon to work independently or closely with technology project leads, managing multiple assignments across different initiatives. Typical assignments may include but are not limited to, gathering and managing requirements, discovery, and analysis, costing and budget management, and testing and validation. Assignments necessitate engagement across Business School operations and at different phases in the service or project management lifecycle.
Successful applicants will have experience working with internal and external clients, collecting and organizing data, have the ability to define collection methodology, templates, and tools, and be skilled at defining and prioritizing work in an efficient manner.
Independently works to elicit, record and analyze requirements to enable traceability to the desired customer outcome. Documents dependencies and interrelationships among requirements, as well as any assumptions and congregations. Utilizes advanced techniques to capture existing, new, and unknown requirements (e.g., brainstorming, process work-flow diagrams, qualitative and quantitative analysis, reverse engineering. Uses tools that promote a better understanding of the desired end-product such as visual aids, prototyping, and simulation.
Independently works with all stakeholders professionally, without supervision, and with appropriate messaging. Completes business case and impact analysis on implementing new changes. Documents and clearly articulates the 'as is', 'to be' and transitional states for impacted users and delivery teams.
Partners with stakeholders to confirm accuracy and completeness. Liaises between business units, technology teams and support teams to ensure the solution delivered meets all business needs and to avoid rework. Provides client engagement support to customers.
Works to identify needs and evaluates alternative business solutions. Contributes to the definition, design and delivery of solutions in accordance with specified scope, requirements, quality standards and target delivery dates. Performs comprehensive testing activities including developing test scripts, test plans, and test scenarios and proactively managing defect resolution. Produce documentation to support the delivery of process or system training.
Manages activities and perform tasks to ensure that deployment of applications, systems, or processes meet all operational requirements and that service teams are comfortable supporting from day one. Completes full range of required project activities related to maintaining artifacts and documentation.
Engages and supports internal improvement initiatives as assigned.
Additional responsibilities and strategic projects as assigned.
Must have demonstrated experience in the analysis of both business processes and the design of technology-based solutions. Must have excellent written and verbal communication skills. Must be customer-oriented, have a collaborative teamwork approach, be intensely focused on delivery and possess clear and concise verbal and written communication skills. Ability to understand, explain and present complex technical ideas to both technical and non-technical audiences at all levels in a persuasive and convincing manner required. Must have the ability to conceptualize and think creatively. Ability to adapt to changing priorities while managing multiple activities, and objectives necessary. Must have excellent computer skills, specifically in but not limited to, MS Office Suite, MS Visio, MS Project, and Google Apps. Demonstrated ability to work in a fast-paced, deadline-driven environment needed. Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise required. Ability to work with changing priorities and multiple projects necessary. The ability to be precise and attentive to detail is essential. Ability to work with minimal supervision required. Must be able to work extended hours and weekends as needed.
Knowledge of industry standards and best practice frameworks including, PMI; SDLC; ITIL; Lean Six Sigma, Six Sigma; COBIT; ISO, GAAP strongly preferred. Experience with Service Now or comparable tool, Project Management scheduling tools desired.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 504289
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.