This is a professional, Information Technologies position responsible for design, implementation, management and support of complex operating systems/platforms being supported. Analyzes, documents, installs and maintains operating systems and servers, storage systems and/or other systems supported by the IT/hiring department. Provide technical support to internal and/or external constituents. Stay current with emerging trends.
Job Duties Include:
Troubleshoot hardware/software problems and system failures. Determine and initiate appropriate and immediate actions needed to restore normal services with minimal down time. Document occurrence and actions taken. Assess operating procedures followed in resolving issue for effectiveness; may recommend modifications to standard procedures found to be inadequate, unclear or ineffective.
Investigate recurring and related operating system failures/inefficiencies by reviewing system logs and other information. Identify trends and root cause(s) and recommend/initiate corrective action.
Analyze and prepare documentation concerning the feasibility of adapting software systems and processes to current or planned business needs. Assess competing alternatives and recommend optimal solutions.
Inform systems users about system capabilities and recommend changes in procedures or other solutions to improve efficiency and resolve problems.
Provide support for multiple technologies including production server environments and application specific environments like SharePoint to ensure continued functionality of critical services provided.
Bachelor's degree in MIS, Business Administration or Computer Science or an equivalent combination of education and experience is required
Experience installing and troubleshooting server and client operating systems and applications
Working knowledge of or proven capability to quickly learn programming language(s), operating systems, direct access techniques, remote processing and virtual systems to be utilized/supported within the hiring operating unit.
Knowledge of the theory, principles and practices of Operating systems, networking and applications and their interoperability and the supporting infrastructure.
Knowledge of computer security procedures.
Demonstrated ability to research, quickly identify and correct problems (debug) using system utilities / diagnostics.
Familiarity with systems analysis procedures and techniques.
Evening, weekend and call-in work may be required to meet deadlines and correct system failures.
Ability to work under pressure; meet inflexible deadlines; deal with difficult individuals while maintaining composure.
Must be able to physically carry objects up to 40 pounds, such as computer monitors, hard drives, printers, etc.
Knowledge of interoperability and integration between diverse operating systems such as integration between Windows and Linux
Practical experience performing systems design, installing and customizing one or more computer operating systems.
Time management skills and organizational ability for project management.
Experience/training in supporting telecommunications
Experience installing and configuring Windows server
Experience installing and maintaining MS SQL server
Experience installing and maintaining Microsoft applications such as SharePoint, Exchange, Office365 , Etc.
Application Deadline November 20, 2019
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
For questions about how applicants apply, please call (314) 516-5805, or if you are experiencing technical problems, please email mailto:email@example.com .
The University of Missouri, St. Louis offers benefit-eligible employees a wide variety of benefits including; health, dental and vision coverage effective on the first day of employment, vacation & sick time accrual, four personal days per year, tuition assistance for employees and their dependents, pension and employee & dependent life insurance. For more information about our benefit, please visit http://www.umsystem.edu/totalrewards/benefits .
UMSL is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
The University of Missouri?St. Louis (UMSL, commonly pronounced ""uhm-suhl"") is one of four universities in the University of Missouri System. Established in 1963, it is the newest university in the UM System, it is the largest university by enrollment in the St. Louis area with 16,809 students. UMSL's campus is located on the former grounds of the Bellerive Country Club in Saint Louis County, Missouri, United States, within the municipalities of Bellerive, Bel-Nor and Normandy. Additional facilities are located at the former site of Marillac College. UMSL is proud of its motivated, active student body, which consists of over 13,000 undergraduates and 3,500 graduate and professional degree seeing students. UMSL is home to 1,447 faculty members who deliver 54 bachelor's degree programs, 37 master's degree programs, 15 doctoral degree programs and the only professional degree in optometry in Missouri. UMSL provides 24 graduate certificate programs and two education specialist programs. Express Scripts, is the largest corporation in the country, has its headquarters located on a college campus. Express Scripts has 2,500 employees working on the UMSL campus.