Location: Fall River, MA Category: Professional Posted On: Tue Oct 29 2019 Job Description:
POSITION TITLE: Instructional Support Technician
DEPARTMENTS: Workforce Education Institute, Adult Education
REPORTS TO: Director of Adult Education, Fall River
STATEMENT OF DUTIES: The Instructional Support Technician will support the Fall River Adult Education program by coordinating the circulation and use of technology into the teaching and learning processes and academic and career readiness curriculum. The Technician will provide instruction to students on developing digital literacy competencies, which will enable them to be better prepared for futures in the college and/or career environments. They will also instruct Adult Education staff regarding utilization of emerging technologies and blended learning models to deepen and extend learning for students.
The Technician will support the hardware and software needs of the program and promote the use of cloud-based technology for collaborative planning among staff and collaborative learning among students. This will enable staff to utilize Bristol's technology tools, including, but not limited to, Blackboard, the College's Learning Management System, which will allow them to build online components for classes so that students may access course materials for review, online study, and to catch up on missed classes.
The Technician will also facilitate the use of Bristol social media venues among program staff and students to promote retention and persistence among students and to market the program, as well as to support students in identifying and transitioning to their next steps at Bristol and beyond.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
Provide technology support and assistance to staff and students in day and evening programs in Fall River.
Provide instruction to Adult Education staff on use of technology to design lessons, as well as use technology for effective teaching and learning in the classroom setting.
Make recommendations and oversee the application of software products and online resources throughout the program.
Coordinate instructional schedule and content; provide instruction to students on digital literacy topics including basic computer skills, email use, internet skills, Microsoft Office, information literacy, social media, and instructional software.
Maintain the Adult Education social media presence, including creating new posts that follow best practices and replying to comments.
Prepare and distribute lab schedules; work with staff to maintain student computer records.
Attend and participate in staff/program meetings.
Remain current on educational technology topics and tools through professional development activities.
Perform other duties as assigned, consistent with the Collective Bargaining Agreement.
EDUCATION AND EXPERIENCE
Bachelor's degree in Computer Science, Information Technology, or closely related field.
Minimum six (6) months of experience and/or training involving multimedia training/support, computer operations, audio/visual systems, and video production; or an equivalent combination of education, training, and experience.
Demonstrated ability to instruct others in use of software/digital tools/technologies.
Knowledge of blended learning models, instructional/technology design principles, Microsoft Windows platform, and networking technology.
Significant demonstrated experience with Microsoft Office, including Word, Excel, PowerPoint, Publisher, OneDrive, Outlook, and Office 365.
Demonstrated proficiency with basic hardware maintenance, including printers, cameras, and scanners.
Demonstrated ability and willingness to learn new technologies.
Demonstrated experience in supporting students' acquisition of digital literacy skills.
Strong organizational and communication skills.
Demonstrated strong leadership skills.
Valid Driver's License.
The ability to work effectively with a diverse faculty, staff, and student body with varying educational skill levels.
Five years of experience with computer operations.
Minimum of two years of experience providing technology-use instruction to instructional staff.
Demonstrated fluency in social media including social networks, Facebook, and Instagram.
Ability to speak a language in addition to English.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.
POSITION STATUS: This is an MCCC/MTA, part time, grant funded, non-benefitted, 14 hours per week unit position. This position is subject to grant budget appropriations.
Bristol Community College has core values rooted in student success and lifelong learning. For more than 50 years, Bristol Community College has served as a leading resource for education and workforce development in the region.
The college offers a rich variety of degree, certificate, and training programs along with flexible online offerings that lead to an associate degree, a career-ready certificate, or the ability to transfer to baccalaureate colleges throughout the state and country. The Center for Workforce and Community Education provides customized training for businesses and the community. The college also strives to put the needs of learners first with support services and career advancement opportunities that lead to student success by reducing barriers to educational access.
With locations in Attleboro, Fall River, New Bedford, and Taunton, Bristol Community College is nestled in charming Southeastern Massachusetts - a great place to learn, grow, live and work. From city life to seaside, Bristol Community College locations are in close proximity to bustling metro areas such as Boston and Providence and centrally located to the spectacular beaches and coastline of... Cape Cod, Newport, Nantucket, Martha's Vineyard, and Block Island. The area is also home to fine dining, thriving historic districts, and a short commute to New England ski areas.
The College annually serves more than 11,000 credit students and 18,000 students who participate in noncredit activities. Bristol Community College is one of the largest employers in the region and is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol Community College actively encourages candidates of all backgrounds to apply and achieve our vision to change the world by changing lives, learner by learner. Bristol Community College is a public community college accredited by the New England Association of Schools and Colleges (NEASC). www.BristolCC.edu